Health Catalyst reviews

3.4

45% would recommend to a friend

(780 total reviews)
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Ben Albert

Not enough data to show CEO approval

24% positive business outlook

Health Catalyst has an employee rating of 3.4 out of 5 stars, based on 780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

780 reviews
3.0
Feb 5, 2020
Recommend
CEO approval
Business Outlook

Pros

The salary and benefits are fantastic. As a remote employee I greatly enjoy the afforded flexibility. Executive leadership seems to really want each employee to succeed in their roles and to feel fulfilled.

Cons

Working remotely is a double-edged sword. It has been much harder than I imagined to stay disciplined and engaged. I recognize my responsibility to grow my own career, however it would be nice to have more support from Health Catalyst. Onboarding was a bit messy so be prepared to deal with ambiguity. It took over a month to figure out who my two managers would be. I also didn't have access to the training environments so I couldn't complete the bootcamp training. Most of my concerns are about my client placement because unfortunately they have a really negative culture. It seems my existing skill set was used to fill an urgent need rather than being placed somewhere with more opportunity. I've spoken with my team lead about this and I know they are trying to help. I just wish they were more transparent. It feels like there's a lot outside of my control. In the meantime, I'm trying to be better about self care. Usually this means taking more breaks from work because it's hard to get motivated to sit through a learning module or create a personal development plan when I'm unhappy.

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Health Catalyst Response
6y
Thank you for sharing this review and feedback. I appreciate it, and I appreciate the insights and the self-awareness reflected in this review. I agree with you that remote work can be very positive, and offering strong support to team members to enable them to work remotely is the right decision. Yet there are real challenges with regards to working remotely, and we as a leadership team are working to consistently understand this dynamic and work to optimize the remote team member experience, including through proactively holding regular feedback sessions with remote team members on their experience. I have appreciated the insights that have come as I've participated in these sessions, and we'll keep listening and working to optimize this experience. I also appreciate and acknowledge that we have client relationships that sometimes present challenges for our team members. Client organizations are much like Health Catalyst -- they are not perfect, and there are certainly situations in which less-than-ideal circumstances arise. Here again, we work hard to try to advocate on behalf of our team members, and we encourage our managers to hold regular 1:1s with team members, to understand what is going well and what challenges are being faced, and then to work hard to optimize the experience within the constraints that we face. Finally, I would encourage you to hang in there. We'll keep working on our side to support you, and we'd invite you to keep moving forward with a longer-term mindset, realizing that at any organization there may well be shorter-term challenges that must be faced. But I sincerely hope that over time you will find that your experience has been strong and worthwhile and positive. We'll keep working hard to enable this! Best, Dan
5.0
Feb 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Wonderful Education Support, Consistent, Standard Career Development, Direct access to senior leadership, Work from home no strings, Enormous benefit package, Holistic Health support - meditation app, World Class team members, Recommended to former Employees

Cons

Cons have been addressed by department & senior leadership

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Health Catalyst Response
6y
Thank you for this detailed review, and for your kind and encouraging comments. I sincerely appreciate it. I'm really glad to hear that your first 18 months have been so positive. I'm also appreciative of the specific examples you referenced, and am so happy to see the maternity/paternity benefit being utilized to enable such significant, positive family experiences during such an important, special time for a family. I also love the example you shared of one of our finest leaders, Mike Doyle, reaching out directly and personally to you, to express gratitude and appreciation. I respect and admire this care and love and service to colleagues and teammates, and Mike is a great example of servant-leadership in action. We will keep working to live up to the company's values, to ensure we as leaders are providing you with support and help and appreciation for the great work you do on behalf of our clients and our mission. And I look forward to being your colleague in the months and years ahead!! Best, Dan
5.0
Jan 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Work environment. Teammates and support. Benefits and pay. Able to work remotely.

Cons

Learning curve for company products and tools. Do not get to travel as often as I anticipated. Took awhile to get client after onboarding. Being a remote team member is what you make of it.

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Health Catalyst Response
6y
Thank you for sharing this insightful review. I'm really encouraged to hear of your positive experiences, especially including working with your manager to add work assignments that increased your skills and knowledge. This is absolutely something we want every team member to feel that they can explore with their manager and realize over time. I also appreciate your comments about taking responsibility for your career progression and for your experience, including as a remote team member. We'll continue to focus on ways we can provide support and help in that regard. Thank you again for your review and for joining Health Catalyst over a year ago! Best, Dan
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