Health Catalyst reviews

3.4

45% would recommend to a friend

(780 total reviews)
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Ben Albert

Not enough data to show CEO approval

24% positive business outlook

Health Catalyst has an employee rating of 3.4 out of 5 stars, based on 780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

780 reviews
2.0
Jul 22, 2022

Inequality & Favoritism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you’re a Mormon they will take care of you.

Cons

Women are not promoted. Turnover is extremely high. Was told by direct supervisor that if you want fair pay you have to find a new job first to force them to match it. And they are great at data manipulation to make it seem they are fair. For example they will say “everyone eligible for promotion, received one”. However they don’t tell you that qualifications for eligibility means upper management picks certain people that they want to promote. CEO pretends to care but he just listens and passed the buck to someone else who will ignore the situation.

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Health Catalyst Response
3y
I appreciate your feedback and I'm sorry that your experience was not better while you were at Health Catalyst. We care about every team member's experience, and we strive to enable high engagement for every team member overall, and we study the engagement data we receive every six months through the Gallup surveys collecting direct team member quantitative and qualitative feedback. In our most recent Gallup results, the company overall placed in the 97th percentile for employee engagement, within Gallup's database of millions of respondents. We also study the experience of different subsegments of our team member base to better understand areas of strength to reinforce, and also to identify areas of needed improvement. Interestingly, and contrary to the perspective you shared in your review, the female team member engagement score, consistently for the last three years, has rated meaningfully higher than the company overall average, and higher than the male team member experience, highlighting that this is an area of strength for the company -- the level of engagement of our female team members. Likewise, we carefully review and study data regarding pay parity and promotion rates for several subsegments of our team member base, on a regular basis, and for several years at Health Catalyst we have achieved and maintained pay parity between males and females, and promotion parity for females and males at every level of the company, including our companywide leadership team and our board of directors, where females represent 42% of our leadership team members and 43% of our board members. We have focused in 2022 on base salary increases for team members, with a companywide base salary increase of 5% for nearly every current team member, as of April 1, and additional base salary increases for promotions and for updated benchmark job level data resulting in additional base salary increases for hundreds of team members, in addition to the companywide base salary increase. We'll continue to prioritize competitive base salaries and total compensation at Health Catalyst in the months and years ahead, and we're grateful to continue to benefit from turnover rates that are a fraction of the industry average, and trending downward in 2022. We'll keep investing in and focusing on building and improving on our mission-driven culture at Health Catalyst. We are not perfect, and there will always be room for improvement, no question. But I and we do care about every team member, and we care about the mission, and this will continue to motivate us to work every day to strengthen the company. I wish you the best in your future career pursuits, and apologize that your experience was not better. Thank you, Dan B.
3.0
Jul 1, 2022

Incredible company to work for, but compensation is severely lacking

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- HCAT is focused on hiring smart, hard-working, and humble employees, and they are successful in doing so. Without fail, every person within the company that I have worked/interacted with has been incredibly kind and enjoyable to be around. - The commitment to work-life balance is at the forefront of company culture. It is expected for employees to take pride in their work and go above and beyond at times when needed. This has led to me working weekends and late hours on multiple occasions, but is made up for by the ease of taking time off when you really need it. - My manager has been incredible. Our twice-monthly 1:1's consist of catching up on our personal lives as much as it is talking about work. They are always cognizant of any help/ accommodations I may need and goes above and beyond to do so.

Cons

- We are behind on technology. While many other companies of the same size and scale have already moved over to Snowflake/AWS, we are still stuck on older technology that has serious performance implications for our clients. There has been talk of moving to Snowflake for 2+ years, and hopefully we will be able to make that transition soon. - The pay, which I will mention in great detail below.

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Health Catalyst Response
3y
Thank you for your review and feedback, I appreciate it. And I appreciate you sharing your personal experience with regards to your compensation situation. I wonder if we didn't quite get the job match correct. I'd be happy to visit with you 1:1 and I know that Linda Llewelyn our Chief People Officer would also be happy to visit with you 1:1. If you're open to this, I'll look forward to our visit, and we'll see what we can do to be as competitive as possible on compensation -- that is certainly our objective with every team member in every position -- to pay at- or above-market. I'm also grateful for the contributions of the Data BU in helping us become stronger and stronger in our technology offerings and capabilities, with the first implementations leveraging Snowflake technology heavily including contributions from the Data BU. We're excited to add even more multi-tenant, scalable capabilities to the data platform in 2022 and 2023, and we'll keep investing meaningfully in R&D to enable this to occur. Thank you again for your contributions and your feedback! Best, Dan
2.0
Sep 30, 2021

Middle of the road company at best

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very strong senior leadership to cheer on successes for the company overall.

Cons

Way too many siloed departments not working together.

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Health Catalyst Response
4y
Thank you for sharing this review and feedback. I'm sorry to hear that the last six months have been particularly challenging in your department. I wonder if you'd be willing to have a confidential discussion with me or with LInda Llewelyn, our Chief People Officer, to help us better understand your particular situation so we can work to improve. If that would work, you can reach out to us directly and we'll set up some time to visit 1:1. We'll also strive to be respectful of your time and prioritize the most relevant and helpful content for our all team member meetings. Best, Dan
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