Health Catalyst reviews

3.4

45% would recommend to a friend

(780 total reviews)
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Ben Albert

Not enough data to show CEO approval

24% positive business outlook

Health Catalyst has an employee rating of 3.4 out of 5 stars, based on 780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

780 reviews
4.0
May 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Ultimate flexibility and work-life balance. Mission-driven organization, dedicated to improving health and healthcare.

Cons

New products/ideas can be slow to gain momentum as we transition from a start-up to an organization that is positioning for an IPO.

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Health Catalyst Response
10y
Thank you for your thoughts, agree that we as an organization are going through a lot of transitions at many levels right now. Thanks for all that you do to make our company great!
5.0
Apr 9, 2015

By far my favorite and yet most challenging job ever.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As well as echoing all the positives from the other reviews, I love that my opinion counts and is listened to. I feel that I can affect change if I have a good idea. I love coming to work every day and working with some amazing and trusted friends to make a positive difference. I can't say enough positive things about this place. But I'm a realist. I know we have issues (see below) but the good so outweighs the negatives. I love my job!

Cons

We are growing fast and while many of our problems are good ones to have (e.g. can't hire fast enough), we have genuine issues. Our internal communication can be very poor. Even though leadership is very open, we can be awful at communicating change officially and instead rumors just start. We struggle to keep up with documentation and create consistency in our methodologies. That being said, it is a safe environment to surface these issues (I would not be afraid to say all this in an all-company meeting). Furthermore, I feel that we have the support to address and take ownership of issues like these. So, if you want a job where you are told what to do and how to do it, this is NOT the place for you; however, if you want somewhere where your voice can be heard and where you not only have the freedom but are encouraged to innovate and find new solutions, then this IS for you.

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Health Catalyst Response
11y
Thank you for your kind review, but also for your words of advice. I agree that we have genuine issues, just as all companies do. I also agree that while we are quite open as an organization, and quite willing to share, we haven't yet figured out the most effective processes for communicating tactically with our organization, and this is one of our genuine problems right now. We are committed in the weeks and months ahead to make progress on this, and make this better. Thanks again!
5.0
Apr 8, 2015
Recommend
CEO approval
Business Outlook

Pros

I find myself fortunate to work at Health Catalyst. I think the remarkable elements are the mission, culture, employees, and senior leadership. Benefits are good, but the feeling of appreciation is astounding. There are subtle ways to provide feedback and most of the time it is unsolicited. Humility takes on a new dimension as we work together and try to build a great firm. Working with clients can be challenging and rewarding work. Not having the responsibilities the client usually has, we can produce at a faster rate than they are able to alone. The challenge is to keep them engaged and involved in decision making throughout the process. I feel I am developing more skills than just data work, but analytic and process improvement. There are definitely more opportunities to grow in the healthcare product line as well. I love what I do and look forward to challenge myself every day.

Cons

Not all employees are allowed the freedom to work as I do. Under certain departments there are management issues. It is hard to deal with those issues, since it is a small company and management is rewarded by seniority not by proficiency. I hope in time it rounds itself out. Growth can be challenging and scary. Commitments to timelines can interfere with personal life and it might not improve in the long run. With unlimited PTO, it is hard to account for the time you have taken off to recharge. It is a good thing Health Catalyst gives company holidays of 5 days off in a row for Independence Day and Christmas.

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Health Catalyst Response
11y
Thank you very much for your advice. I could not have said it better-- Catalyst Academy DOES need to include a course entitled "Catalyst way of management". In fact, I will go a step further and say this concept is one of three top issues that I think about every day. I would broaden the notion a little bit however, to something like, "How do we teach everyone at Catalyst the Catalyst way of Management?" Regardless of whether you are a manager today, my assumption is that everyone at Catalyst wants to improve and grow professionally, and for many this will mean that they will eventually move into greater areas of responsibility. I've said it before on this site, I think that we as a company are going from 300 to 3,000 employees over the next 5-10 years. In order to do that, it becomes a strategic imperative for us to become proficient at always training the next level down to move up, at all levels of the organization. We aren't very good at this yet as an organization. The good news is, there is really nowhere to go but up! :) Regardless of all the great things we do as a company, one of the fantastic problems we have is that our success brings a steady stream of things for us to improve upon. This is one that we are focusing on, I promise! Thanks again for your thoughtful words!
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Glassdoor has 843 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.