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      Health Catalyst

      Engaged Employer

      Health Catalyst reviews

      3.4

      45% would recommend to a friend

      (780 total reviews)
      avatar

      Ben Albert

      Not enough data to show CEO approval

      24% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      4.0

      Culture & values

      4.0

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Senior management

      3.0

      Career opportunities

      Health Catalyst has an employee rating of 3.4 out of 5 stars, based on 780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      780 reviews
      5.0
      Mar 23, 2015

      Amazing start up making a difference

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health Catalyst is an amazing place with a focus on transparency, a senior group of smart and kind leaders and an incredible market opportunity. I have worked for several other start ups and all others have been plagued with volatility, uncertainty, and ruthless executives and this company has none of the former and the latter but has a bit of uncertainty over the years but I knew all about the finances and the risks we were facing since management has been so transparent.

      Cons

      There is a lot of work that challenges a person trying to balance non work obligations of life. The company says that family comes first and I feel that is sincere but it is hard to not feel the pressure to work evenings based on the expected growth but hey this is a start up and I wouldn't expect otherwise.

      avatar
      Health Catalyst Response
      11y
      I was in a meeting with our CEO, Dan Burton the other day, and he made the comment that one of his goals/greatest professional wishes 10-20 years from now would be to look back on his career, and be able to identify dozens of successful companies that were either founded by, or currently led/managed by Health Catalyst alums, in a variety of industries and in a variety of roles. I truly share his desire, and I believe the rest of the management team would agree. In your cons section I think you touch on one of the great challenges we all face in life: "How do I manage all that I need to do?" To me, work life balance does not mean I never work long hours or have rough weeks of evening work. I just came off of a two month stretch, working to close the transaction for our series D investment round, wherein I "spiked up" considerably in my work obligations, because that is what my job required from me at the time. However, now that the round is closed, I don't feel guilty about taking time off, away from the office, to spend time with my family. To me, that is how we all should try for work life balance: feeling secure enough to take the time we need to give our best to our customers, our fellow team member/owners, and our investors. Notwithstanding the above, I totally get your comment that its hard sometimes to not feel the pressure to work evenings/longer hours. I feel it too sometimes. My advice to you and any others would be this: we trust you. You need to judge when its time to "spike up" and work those evenings because that is what your job requires right then, and when its time for you to set the work aside for the next day, or week, and spend time on other things that are important. And finally, if you feel like you are in a "constant spike", you should feel empowered to raise your hand, and talk with your manager about it. Thanks for all you do!
      4.0
      Mar 22, 2015

      Hype May be Overshadowing Long-Term Success

      Sr. data architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      As mentioned already, this is a great place to work in ways of benefits, work environment and compensation so I will not go on about how awesome of a company Heath Catalyst is in those regards. There has been a lot invested in building the great culture that we see today at Health Catalyst. Great place for entry to mid-level Team Members that need to advance their skills.

      Cons

      This is great place for entry to mid-level Team Members that want to learn the skills they need in order to take their careers' to the next level, but that's about it. There are a lot of direct family and close-knit Team Members in executive positions all the way down to VPs and Directors. There doesn't seem to be much more opportunity in those types of positions unless a new position is created (at this stage of the company, how many more VPs can we justify?) or they are able to fire family and friends. No, I am not saying there are people that need to be fired, but when the time comes, will the right decisions for the company's best interest be made? With so many family members and close friends involved, it is worrisome to know for certain. Project Management / Project Managers seem to be to non-existent. It's difficult to know the scope of a project, in regards to man hour allocation, scope, time, execution etc. This shows in the products and it's becoming apparent to our customers who resist upgrading to the latest product version for fear it'll break whats already in place. Product deadlines will be met, followed by multiple hotfixes released soon after to fix features that weren't properly tested. These are issues that a start-up can justify but lets be honest, we are not a start-up anymore. We are going on 7 years as a company and need to eliminate the "we can't fail, everything is awesome" attitude. I feel that a lack of PM also gives the impression to Team Members that we can come in at any hour, hit the gym, take a long lunch and still make it on the 3:15 shuttle to go home. These are a few examples where all the hype may be overshadowing the real issues that could stop us from becoming a huge success.

      avatar
      Health Catalyst Response
      11y
      You bring up a lot of great points, from project management to product line efficiencies. All are valid, all are areas we believe we are working hard on making better, and all are areas I've addressed in previous responses, so I would refer you to some of those entries for further thoughts. I wanted to address your concern around succession planning, and the fact that there are several members of the management team that are family members. I would say that this is an issue the management team takes very seriously, and strives to be very market based in its approach. There have been times (and there will be times in the future) where it becomes necessary, in the best interests of all involved, for a change to occur in various positions within the company. I can think of two examples. The first, Dr. David Burton, ostensibly the originator of much the Catalyst IP, served as both CEO and chairman of the board early in the company's existence. When the time was right, and the needs of the business dictated, he moved out of those roles. Another example. Tom Burton (Dr. Burton's son, and a founder of the company) exited his seat on the board of directors because we needed to make room for another investor on the board. Both of these moves were made willingly by Dr. Burton and Tom Burton, because it was felt that this was the right decision for the company. If other moves like this are required in the future, I fully believe that those affected will look at the issue, first and foremost, using the lens of "what is the right decision for Catalyst?". Look to hear from Dan Burton in a future all team member meeting on the topic of the current hype around Health Catalyst-- should be really interesting!
      5.0
      Mar 20, 2015

      A company focused on success of customers and making a real difference in healthcare.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee and culture focused organization encouraging employees to magnify their strengths. Greatest company i have worked for. I love the unique culture - encouragement of work life balance through unlimited PTO, providing generous benefits, providing and encouraging healthy lifestyles, and recognition of all employees at all levels for jobs well done. I love the unique approach to measuring success across the organization - defined measures equally across all levels of the organization, transparency in the goals as well as our achievements, and including actual customer success as a measure for the company. I love the recognition and management involvement with the employees - monthly all team member meetings where all are encouraged to participate (not just a ra-ra pep rally), Sr. Management participation in day to day activities, and full transparency and disclosure of decisions that affect each and every employee.

      Cons

      The company seems to be in the 'Teenager' stage of maturity. With all kinds of activity firing inside showing ideas (good and bad) actively trying to influence the organization causing, at times, a struggle for various identities. This is a phase and maturity is bound to prevail....as with all teenagers, they eventually they grow up.

      avatar
      Health Catalyst Response
      11y
      Great analogy! And like teenagers (at least in my case:)), I am sure there will be many things we are doing that we will look back upon one day and say, "what were we thinking??" We can't predict the future, and no one here is perfect, so we will all make mistakes and fail, and that is why we will find success. Agreed that we must hold to those things that cannot change. Thanks for your help in making this happen!
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