Health Catalyst reviews

3.3

44% would recommend to a friend

(781 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

781 reviews
3.0
Apr 9, 2024

Lost its Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible PTO, good people to work with and generally a collaborative environment.

Cons

Used to be employee centric, but since going public, leadership has chipped away at that culture to appease shareholders. The latest compensation and benefit change makes it a far less attractive location to stay at. It has become an unknown as to when (or if) raises and promotion cycles will even occur.

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Health Catalyst Response
2y
Thanks for your feedback, and I acknowledge that the past few years have certainly been challenging to navigate, and I’m confident that we as a leadership team have not been perfect in that navigation. I also want to acknowledge that there is tension, and sometimes tradeoffs required, as we try to find a balance in providing value to each of three stakeholder groups – team members, clients, and shareholders. And I acknowledge that the recent changes we implemented to the compensation structure of core team members and servant leaders includes both positive elements and negative elements. We have striven to acknowledge, with transparency, both the positives, as well as the negatives, with a goal not to be hollow or to put a corporate spin on our communication. I’m sorry to hear that you felt our communication didn’t fully achieve our goal. We’ll keep trying to become better, including striving to acknowledge both the challenges and the reasons for optimism in yesterday’s All Team Member meeting. As a leadership team, we rely on a stakeholder strategy that enables us to keep earning the right to continue our mission. This strategy includes mission-driven team members as our prioritized first stakeholder, followed by our clients, then our shareholders. Team members remain at the center of our flywheel and core to every decision we make, but it is absolutely true that this prioritization is still limited by, constrained by, our need to also offer value to clients and shareholders. As I shared in our April ATM, I am pleased that we are able to provide base salary increases to our core team members later this year, and also to many, if not most, of our servant leaders. Promotions are still considered as needed, with a bias toward promoting from within, and am grateful we’ve seen nearly 900 promotions-from-within occur over the past 3 ½ years. We are also planning a companywide promotion cycle in Spring 2025. We appreciate your more than 6 years of contributions to our success, and I hope that you’ll see improvement as we keep striving to become better! Best, Dan Burton
3.0
Oct 19, 2023
Recommend
CEO approval
Business Outlook

Pros

HC was the best company I've ever worked for until the last few years. Confidence in upper management is diminishing. It really seems that we've lost sight of our mission and are more focused on making share holders happy.

Cons

Lack of clear mission and direction lately. Too much emphasis on being a "platform" company when there are better platforms out there that would allow us to focus on our real mission. Stock options and RSUs values have tanked.

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Health Catalyst Response
2y
Thanks for your many, many years of contributions to our success. While we always try to live up to our operating principles and values, we sometimes fall short. Please share your thoughts with your Leadership Team member so we can learn from your experiences and strive to re-earn your trust and confidence. While market realities have been difficult, I believe our tech-enabled managed services offering has great potential to help us achieve our mission on a larger scale than we’ve ever seen. Our platform is a big part of that offering and will continue to be so as we maintain deep partnerships with our clients and the larger healthcare ecosystem. I appreciate your mission-oriented viewpoint. It’s part of what makes our company special. Best, Dan Burton
3.0
Aug 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Dan Burton is awesome. Dan and many other people keep me here. It is still a great place to work even though many unfavorable and frustrating decisions have been made by my leaders.

Cons

Many cultural and operational changes over the past 1.5 years have made me feel like an employee instead of a team member. I believe that has been an ok change. I realize I am a number instead of a member and it has helped me disconnect my emotions and hurt from the decisions and changes made by my leaders. This mindset shift has helped me have less stress, anguish, and disappointment with everything that has happened.

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Health Catalyst Response
2y
Thank you for your kind words. I am glad to hear that despite challenges you still believe we are a great place to work. You and your fellow team members’ engagement drives our flywheel and is a priority to our leadership team, including myself personally. While we try to live up to all of our values and operating principles, it sounds like we are falling short. I would love to understand your specific situation and the instances that have caused disconnect, if you are comfortable sharing with me directly. Thanks for your contributions to our success! Best, Dan Burton
Viewing 109 - 111 of 781 Reviews

Glassdoor has 844 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.