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      Health Catalyst

      Engaged Employer

      Health Catalyst reviews

      3.3

      44% would recommend to a friend

      (781 total reviews)
      avatar

      Ben Albert

      28% approve of CEO

      24% positive business outlook

      Ratings by demographic groups

      Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      781 reviews
      5.0
      Apr 18, 2018

      Overall, an amazing company to be at for the long-term!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredible mission! I honestly believe the leadership listens to its employees. Lots of smart folks. Flexible hours. Ability to work remotely. Pay and benefits (from my perspective) are incredibly competitive. The perks are also awesome (and sometimes a little over the top). Leadership is actively working to make this the best place you've ever worked at. I don't feel micromanaged (at least on the team I work on). Great work/life balance. Definitely work-hard and the hours can sometimes be long but balance is strongly encouraged. Feels like a family! The company not only cares about the employee but their families as well.

      Cons

      Product Management: Catalyst is trying really hard to pivot to a product development mindset right now and is kind of stumbling. But I trust we will get through this! Turns out the company seems to be more of a "consulting" company building analytic visualizations in Tableau or Qlik that are custom to a specific client (e.g. not actual software). As the company pivots to building “software products”, the company needs to re-think how the company is staffed, e.g. product managers, designers, software engineers, support, etc.. as well as re-thinking how these software products scale across clients. There also doesn’t seem to be someone that actually “owns” the product development strategy and the overall product roadmap. There all these “technologies” that we have but I don’t seem to know who “owns” how all these get incorporated into a cohesive product strategy. My perception is that there are so many "directors", "managers" and "VPs" and not enough "boots on the ground" and appropriately skilled contributors. If we're going to be a "product company" we certainly aren't staffing these product teams accordingly e.g. software developers, QA, actual "worker bees" (for lack of a better phrase). We also don’t seem to have a CTO. We have a “CTO council” that seems to decide things by “committee” e.g. big tech/architecture decisions. This, to me, is an example of where sometimes the idea of “collaboration” can be a little too much and hinder actual productivity. Culture: For the most part, people seem to live the values of the company. However, one of the things I’d recommend keeping any eye on is a “culture of blame” that I’m starting to see. In certain cases where I’ve seen something go wrong, there’s been this knee-jerk reaction to blame someone right away before pausing and doing an actual root cause investigation of the issue. I wish in these cases the focus was more about learning and how to be better instead of adding to the culture of blame. Diversity: I wish the company was more diverse. Catalyst has a blog post that references the business case for diversity and the work that we need to do. There is some good work that is starting to happen and the intentions of the company around diversity and inclusion are, no doubt, sincere and well-meaning! But I fear that there’s a lot of conversation about diversity happening at the leadership level that is happening, without an actual diverse group to help inform the discussion on what it means to be a diverse company.

      avatar
      Health Catalyst Response
      8y
      Thank you for sharing this feedback with us. I've read your comments a few times, and we've discussed your comments also in our weekly leadership team meetings, and they, coupled with some similar feedback received through other channels, have helped inform some decision and changes recently implemented. Let me share a few observations related to your comments. First, thank you for sharing your positive comments about your experience at Health Catalyst. I'm grateful to hear that your experience has been positive. We as a Leadership Team certainly want every team member to feel cared for, loved, respected and given autonomy to do the best work of their career. And we care about the loved ones of our team members as well. Thank you also for your specific and insightful feedback. Let me address each category of feedback. First as it relates to our "product" orientation, your comments are resonant and fair. Three years ago we were in a very different situation regarding the maturity of our technology products. It was critical for us to make a meaningful pivot and invest heavily in the development of the next-generation data platform, as well as to begin our investment in building true Health Catalyst software at the apps layer. Under Dale's leadership we've made incredible progress, and it's been exciting to witness the launch of the DOS platform and each of the apps suites that we've launched thus far (Patient Safety is next in June!). While I'm excited about all the progress, I acknowledge that we're still early in the journey to mature product leadership, including the buildout of the product management function and mindset, and maturing our approach to technology roadmap development and leadership. We are actively working on these areas. Regarding our status reinforcing the culture, I appreciate you sharing the concern around not allowing a "blame" culture to emerge. We've felt this concern as well. Our recent emphasis on learning from failure, as discussed in our two most recent All Team Member Meetings, led by Carl Anderson and Dale, I think is a step in the right direction. Further, I'm excited that we're incorporating "SOAP" (Suboptimal Outcome Analysis Process) learnings as part of every ATM meeting, to help us integrate learning from failure as part of our culture. And I am also hopeful that we will continue to make progress regarding our diversity efforts as a company. This is a personal area of focus for me, and I appreciated your reference to the article recently published on this topic, with the link here: https://www.linkedin.com/pulse/diversity-workplace-principle-driven-approach-talent-pool-dan-burton/ We will continue to make progress through a principle-based approach to diversity, including the principle of advocacy in situations where we need to accelerate our progress. Thank you again for your thoughtful, insightful feedback. Feel free to reach out if you'd like to discuss further. Best, Dan
      5.0
      Nov 18, 2016

      Best company I've ever seen.

      Data scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The management can't be beat. They have built a very open, honest, kind and employee-centered culture. They've really gone above and beyond with the benefits and perks: Great insurance, great 401k match, annual bonus, 12 week paternity leave, motivosity, reimbursement for transit commute, shuttles, nice snacks, team activities, exercise facility, and on and on. They're coming out with new perks all the time. Management is very open as well--they ask your feedback a lot, which is rare. Work life balance is really encouraged here in my experience. Really really. The reputation is that jobs with unlimited PTO policies are the ones where you take the least PTO, but they do it right. Seriously, if you're lucky enough to get a job here take it.

      Cons

      I had to go read other reviews to get ideas about cons. It seems the middle management has a lot of leeway relative to other companies i've been at, which is both good and bad. Also, for data science they're just getting going, so they're behind the game there, but they're putting a lot of resources into it now. It's hard to imagine that the generosity of the company to its employees will be able to last through an IPO, but if anyone is going to do it, they will.

      avatar
      Health Catalyst Response
      9y
      Thank you for your positive review, and your comments about our company! We will try to maintain the things we all love about Health Catalyst, while trying every day to improve those things that are still in need of improvement. We also recognize that there is a balance between avoiding micromanagement and a lack of common tools and accountabilities to understand how to work effectively. We will continue to work to find this balance. Thanks again!
      4.0
      Sep 19, 2016

      Mission-driven healthcare

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership team genuinely cares about not only making a difference in health care, but creating a great culture.

      Cons

      Lack of diversity and too few women at all levels, but particularly the leadership level.

      avatar
      Health Catalyst Response
      9y
      Thank you very much for your thoughts. Would love additional color on your comment regarding doubling down on the humility attribute. If you are willing drop me a line! :) Would love to understand your thinking better. Thanks! Jeff Selander
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      ReviewsHealth Catalyst reviews

      Glassdoor has 844 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.