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      Health Catalyst

      Engaged Employer

      Health Catalyst reviews

      3.3

      44% would recommend to a friend

      (781 total reviews)
      avatar

      Ben Albert

      28% approve of CEO

      24% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.3

      Senior management

      3.3

      Compensation and benefits

      2.9

      Career opportunities

      Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      781 reviews
      4.0
      Mar 22, 2015

      Hype May be Overshadowing Long-Term Success

      Sr. data architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      As mentioned already, this is a great place to work in ways of benefits, work environment and compensation so I will not go on about how awesome of a company Heath Catalyst is in those regards. There has been a lot invested in building the great culture that we see today at Health Catalyst. Great place for entry to mid-level Team Members that need to advance their skills.

      Cons

      This is great place for entry to mid-level Team Members that want to learn the skills they need in order to take their careers' to the next level, but that's about it. There are a lot of direct family and close-knit Team Members in executive positions all the way down to VPs and Directors. There doesn't seem to be much more opportunity in those types of positions unless a new position is created (at this stage of the company, how many more VPs can we justify?) or they are able to fire family and friends. No, I am not saying there are people that need to be fired, but when the time comes, will the right decisions for the company's best interest be made? With so many family members and close friends involved, it is worrisome to know for certain. Project Management / Project Managers seem to be to non-existent. It's difficult to know the scope of a project, in regards to man hour allocation, scope, time, execution etc. This shows in the products and it's becoming apparent to our customers who resist upgrading to the latest product version for fear it'll break whats already in place. Product deadlines will be met, followed by multiple hotfixes released soon after to fix features that weren't properly tested. These are issues that a start-up can justify but lets be honest, we are not a start-up anymore. We are going on 7 years as a company and need to eliminate the "we can't fail, everything is awesome" attitude. I feel that a lack of PM also gives the impression to Team Members that we can come in at any hour, hit the gym, take a long lunch and still make it on the 3:15 shuttle to go home. These are a few examples where all the hype may be overshadowing the real issues that could stop us from becoming a huge success.

      avatar
      Health Catalyst Response
      11y
      You bring up a lot of great points, from project management to product line efficiencies. All are valid, all are areas we believe we are working hard on making better, and all are areas I've addressed in previous responses, so I would refer you to some of those entries for further thoughts. I wanted to address your concern around succession planning, and the fact that there are several members of the management team that are family members. I would say that this is an issue the management team takes very seriously, and strives to be very market based in its approach. There have been times (and there will be times in the future) where it becomes necessary, in the best interests of all involved, for a change to occur in various positions within the company. I can think of two examples. The first, Dr. David Burton, ostensibly the originator of much the Catalyst IP, served as both CEO and chairman of the board early in the company's existence. When the time was right, and the needs of the business dictated, he moved out of those roles. Another example. Tom Burton (Dr. Burton's son, and a founder of the company) exited his seat on the board of directors because we needed to make room for another investor on the board. Both of these moves were made willingly by Dr. Burton and Tom Burton, because it was felt that this was the right decision for the company. If other moves like this are required in the future, I fully believe that those affected will look at the issue, first and foremost, using the lens of "what is the right decision for Catalyst?". Look to hear from Dan Burton in a future all team member meeting on the topic of the current hype around Health Catalyst-- should be really interesting!
      5.0
      Oct 28, 2014

      Great people, great culture

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company truly cares about each individual employee. Cultural attributes of being humble, hard working, and smart are valued here. The company gives me time to strengthen my skill set and "sharpen the saw." Family and work life balance is extremely great here. Management is filled with highly capable and smart people who continue to lead this company to great success.

      Cons

      The only challenges I've faced while working here have been with individual employees. I have experienced very prideful people who don't take feedback well and who are not team players. Those individuals were a drag on the department and have since left. You must be a team player who can positively take feedback from others to succeed at any company.

      avatar
      Health Catalyst Response
      11y
      Thank you very much for your kind words and feedback. We take this very seriously and are truly interested in what you have to say. With regard to your specific advice around managing employees that do not fit within the Catalyst culture, I could not agree more. If I might state it slightly differently, being nice is not the same thing as being transparent. In fact, if Catalyst managers are not sharing honest, candid feedback with their employees about their performance and behavior in order to "not rock the boat", this in fact is not being nice-- as you pointed out, it does a disservice to all involved. We talk about this quite a bit as a leadership team. How do we make sure our managers don't mistake "being nice" with not candidly managing difficult situations? There is not a universal or easy answer to this question, but we are trying. I want you to know that I personally think a lot about this issue, as I see it as core to our success over the next few years-- we must be able to scale our awesome culture attributes and operating principles as we scale from 300 employees to 3,000 employees (which, by the way, is where I think we are headed over the next 5-7 years). We are actively working on this. I would love additional thoughts, feedback, and critiques on how we are doing. Would love to see other responses on this forum from Catalyst employees. Would also welcome anyone to contact me directly if they would like to discuss. Thanks everyone. Jeff Selander jeff.selander@healthcatalyst.com
      2.0
      Jan 16, 2026

      Hopefully things can turn around...

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH, decent benefits, unlimited PTO, company really is trying to improve healthcare

      Cons

      Rough market conditions have really hurt business. No longer have option to go into office. Benefits have been lowered or cut completely to save money. Layoffs several times per year over last few years.

      avatar
      Health Catalyst Response
      2mo
      Thank you for sharing this, and for your more than eight years of commitment to the organization. I know the past few years have been difficult, and the changes you’ve described, from market pressures to cost‑saving measures, have had a real impact on our team. We’re sorry for the strain that’s caused. We reopened our South Jordan Headquarters in late January for those team members interested in collaborating in a shared space. Also, we hope you’ve had the opportunity to join our recent All-Team Member Meetings. In 2026, leadership is focused on strengthening the team member experience, including clearer communication, greater clarity around decisions, and evaluating where we can restore value as conditions improve. Your perspective is important, and we appreciate your continued dedication to our mission.
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      Glassdoor has 844 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.