Health Catalyst reviews

3.3

44% would recommend to a friend

(782 total reviews)
avatar

Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

782 reviews
4.0
Sep 20, 2021
Recommend
CEO approval
Business Outlook

Pros

- The leadership is very transparent , and the CEO, Dan is someone a great human being that I personally look up to. I've had leaders/managers that actually cared about me and my career growth. The managers I had during my internship were awesome! They are the kinds of people that I want to work for. - I like how the organization encourages submit reviews and feedback regularly. - Onborading experience was awesome and HR folks here at HC are amazing. - Benefits are great, including health insurance, home office and training fees reimbursement. I can see HC wants to invest in its employees.

Cons

- The compensations was not bad, but not very good. I'm about 4 months in after I started working in a permanent position (analytics engineer at ASO), but I just got an offer from another company with about 40% increase in base salary... (no counter offer) I suspect it's that I was converted to a full-time employee from an intern so the level I started with is very low at HC. I wish there were the metrics and performance standards that I could easily find and look at so as to understand why my compensation is where it's at. Maybe I could've fought for a better salary? - I can see there are many analytics engineers whose skills are not fully leveraged, which I felt multiple times in my role. This, I think is one of the reasons why my compensation was not the best here, but valued A LOT more elsewhere. I can see other AEs are feeling the same way. - Along with that, BI tools used here like Tableau and Power BI are great, but I feel like there should be more tools for AEs to leverage for their career progression like cloud technologies, dbt, etc. Good thing that HC is moving towards snowflake, but I feel like career growth opportunities are very limited here in terms of tools and data modeling methodology used here. No version control in SAMD is almost a shame in my opinion. - And there is almost zero opportunities to utilize ML or predictive analytics (data science type stuff) as AEs. I don't hear many roles open for data science team either. So those who really want to skill up in that realm should be better off working elsewhere. - Although, the leadership at HC is great, I saw some skill gaps in managers. I've had both types of managers; the one who seemed to know what it takes to be a good manager and actually cares about my career progression and work life. But this other type of manager seemed to be more technical than a manager. I didn't really enjoy the conversation with this manager because simply I didn't find it meaningful or pleasant... It almost seemed like the manager lacked the people skill that managers should possess.

avatar
Health Catalyst Response
4y
Thank you for this review and feedback. And thank you for your kind words, we're grateful to hear of the positives you've experienced. I also appreciate the constructive feedback you've shared, and would encourage you to always feel like you can reach out to Linda Llewelyn, our Chief People Officer, or other People Operations individuals, for a confidential discussion. This can be about your salary as you consider competitive opportunities, and we would very much like the opportunity to have those discussions, and acknowledge that despite our best efforts, we are imperfect and don't always get the scoping of positions exactly right. LIkewise, we want to understand if there are some training needs with any of our servant-leaders, so please reach out to people operations if you don't feel comfortable visiting directly with your manager. I would also be happy to visit with you 1:1 if you feel that would be helpful. Thank you also for your specific suggestions about how to make the AE and AD positions as positive as possible--great ideas! Best, Dan
5.0
Sep 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Heath Catalyst is the first company I have worked for in my 30 year career, that puts conscience above profits.... I believe this is why they/we are so successful. They do not shy away from answering the tough questions from employees, and continue to recognize team members both in words and with bonuses. In the midst of this pandemic, they put employee jobs above profits and did not lay off anyone due to economics. It is also so refreshing and rewarding to work with clients who respect our organization because they know that we are accountable to our promises on products. The level of executive communication to employees, keeping us informed on milestones, achievements, setbacks and new developments is truly unprecedented in all the the many Health IT companies I have worked with. This company, and it's leaders, have a heart - and it is rare and special. In an age where many are waking up to see that integrity, community and kindness is truly what matters, this high tech company can teach many other companies how to lead us into the future. Thank you for reading this comment.

Cons

The company salaries are being adjusted to be more in line with industry averages, but the appreciation bonuses, stock bonuses, wellness incentives and company pride far outweigh a few percentage points missing in the salary base. I have not spoken to ONE employee who does not feel appreciative to be an employee of Health Catalyst.

avatar
Health Catalyst Response
4y
Thank you for sharing this review, and for the important work you do each day as a Client Success Manager. Your work is at the center of our company's mission. I appreciate your kind and encouraging words, and am grateful you feel a connection to our mission, and that you feel cared for and listened to by leadership. That is certainly our goal, to show teammates deep respect, care and to listen carefully to what's going well and what we can improve upon. We'll also keep working to make team member compensation strong and above-market. Thank you for your patience on this item, I really appreciate it, through this difficult pandemic. Brighter days are ahead! I'm grateful to be your teammate and colleague! Best, Dan
5.0
Aug 31, 2021
Recommend
CEO approval
Business Outlook

Pros

- Best CEO on planet earth - Excellent benefits - Executive leadership qualities are emulated across most managers - No micro-management - Flexible time off

Cons

- The best mentors tend to be managers who are in meetings all day - Salary benchmark comparisons are very rigid, leaving many to feel as if their efforts of adding value are overlooked in favor of a benchmark. Eagerness to "go the extra mile" can diminish overtime because of this.

avatar
Health Catalyst Response
4y
Thank you for this review and for your kind and generous words. Thank you also for a decade of contributions to our success as a company! We are so fortunate to have had you contributing for so many years! Thank you also for your feedback about mentorship and about rigid salary bands. We're working to provide more flex, and to update these benchmarks to enable us to keep our long-term commitment to team members to pay above-market compensation. Thank you for your patience here, as I know we need to improve here. Thank you again for all your contributions these past 10 years to our company's growth and success. You've made a huge difference. Best, Dan
Viewing 136 - 138 of 782 Reviews

Glassdoor has 845 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.