Health Catalyst reviews

3.3

44% would recommend to a friend

(782 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

782 reviews
5.0
May 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, the people at Health Catalyst are second to none. The leadership is transparent and they treat you like a human being and not a number. Good work life balance.

Cons

The company is doing their best to meet the demands of public markets and so it feels like employee compensation has been locked down and fallen a bit behind other companies. I think they are doing their best to make up for it, but I don't think it will ever be as competitive as it used to be.

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Health Catalyst Response
3y
Thank you for your review and feedback, and for your 5+ years, including occupying a significant leadership role as an Analytics Director! You enable such success for clients, and for that I'm sincerely grateful. I appreciate your feedback regarding the positives you've experienced around great teammates, leadership transparency, and care for one another, along with sustainable work life balance. I also appreciate your feedback about compensation, and I'm hopeful that even in the past few months you've seen some meaningful progress -- with the April base salary increase, the July promotion and benchmarking increases and the July 401(k) match increase. We'll keep making similar prioritized progress in 2023 as well. Thank you again for your contributions, your commitment, your leadership and your dedication. Best, Dan
4.0
May 16, 2022

Good Company

Recommend
CEO approval
Business Outlook

Pros

Flexible Time Off 401k Great Healthcare benefits

Cons

Stagnant compensation along with isolated work conditions.

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Health Catalyst Response
3y
Thank you for your review and feedback, and for your 3+ years of contribution to our company. We are working to keep strengthening compensation, and are grateful that April and July marked some major steps forward in total compensation, with April 1 representing the companywide 5% base salary increase, and July 1 representing the increase of the 401(k) match for all team members to a 100% company match up to 4% contribution, and additional base salary increases for hundreds more team members based on updated compensation benchmarks, and on promotions. We are committed to continued prioritization of base salary compensation in the 2023 planning cycle at the same level we've prioritized this in 2022. Based on our benchmarking data which was current as of July 1, 2022, every team member has a base salary at or above the 50th percentile for their position, which is a commitment that we take seriously, and have built an infrastructure to enable us to keep this commitment -- to pay at or above market for every position. We'll keep our focus on this important element, in good times and in bad times, in years with low unemployment or high unemployment, always to keep team members at the center of our strategy and our flywheel. Thank you again for all you've contributed to Health Catalyst. Best, Dan
4.0
Feb 17, 2022

Good place to be

Recommend
CEO approval
Business Outlook

Pros

Health Catalyst is different in a good way. As far as I can tell from my experiences so far, executive leadership is honest, transparent and accountable. I trust that they see employees as people, not just "resources" and frame decisions about the business through that mindset. I've been at a few other companies in my career and this is not always the case. My experience so far has been in a client-facing role, and I have a great client which is respectful and considerate. Our team works hard to meet their deliverables (which are reasonable) and they are very appreciative of the value we provide them. Our client-facing internal team is supportive and respectful. I am not so naive to think that this is always the case and every client is easy to work with. I worked with HC at a client in a previous position and was impressed with everyone I worked with enough that I joined HC. My experience being inside the company now has confirmed my experiences as a client - so far, everyone has been helpful, smart, considerate and hard working. The benefits are excellent. The compensation structure with bonuses and RSUs helps you achieve a higher total comp when company performance is good. Work is always going to be work, but it is nice to be in an environment where HC and our clients are trying to improve the world - I've been able to work on projects which really, truly, actually are making a positive difference for people and patients and we have the data to back that up. It's not just relentless pursuit of profit, analytics for the sake of squeezing every last bit of profitability from a customer, and I appreciate being able to finish my day knowing the work I did is positive and contributes to the greater good. To summarize, I'm happy to be here. Everything in life has pros and cons, and so far my experience at HC is that the pros far outweigh the cons.

Cons

if you're reading this during interviews, make sure you negotiate a base salary you'll be happy with for a few years, as there doesn't seem to be a standard yearly 2-4% COL raise here. Company performance seems to dictate when/how much standard (non-promotion) raises are given. This is understandable for a company in the growth phase which is working hard to be sustainably profitable, and the RSUs do help, but are subject to the fluctuations of the stock market, and bonuses are not guaranteed although my understanding is they have been paid almost every year although not always at 100% (sliding scale). Be sure to be your own advocate during the hiring process as that may be your salary for a few years. "Unlimited" PTO is a racket that companies use to avoid paying out accrued vacation time upon departure and and minimize employee-related costs on balance sheets. I wish HC would move to a formalized PTO structure and renegotiate client contracts in such a way that doesn't subtly discourage taking time off work. I knew exactly what I was getting into with "unlimited" PTO and was sure to make sure my total compensation made it worthwhile for me personally. That said, my work life balance has been good and most weeks I am working 40-45 hours. Nobody questions my coming and going or when I take days off as long as my client is happy and I'm meeting my deliverables - your mileage may vary.

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Health Catalyst Response
4y
Thank you for your review and feedback, and thank you for choosing to join Health Catalyst this past year. I'm grateful to hear of the positives you've experienced, and am also appreciative of your constructive feedback. Regarding base salaries, we're pleased that nearly every team member at Health Catalyst received a meaningful base salary increase of 5% on April 1, or a pro rated increase for those who'd been with Health Catalyst less than a year. And we're excited to continue to prioritize base salary increases in the future. Also, we'll keep emphasizing, at every level, the importance of taking time off, and our support for every team member to have meaningful time off that is flexible, every single year, through a combination of many company-paid-holidays and additional PTO time. Thanks again for your feedback and for being at Health Catalyst! Best, Dan
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