Health Catalyst reviews

3.4

45% would recommend to a friend

(780 total reviews)
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Ben Albert

Not enough data to show CEO approval

24% positive business outlook

Health Catalyst has an employee rating of 3.4 out of 5 stars, based on 780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

780 reviews
4.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

This company provides me with everything I need. Being able to work remote, great benefits, good pay, flexibility. The culture is great and I've always had great coworkers.

Cons

The benefits have decreased a lot since the time I joined almost 4 years ago. There have been many layoffs.

avatar
Health Catalyst Response
7mo
Thank you for sharing your feedback and highlighting the positives—flexibility, remote work, and strong culture are things we value. We also recognize your concerns about reductions in benefits and recent reductions in force. These decisions were made in response to significant challenges, but we understand the impact on team members. We’re reviewing our approach to benefits and workforce planning to create more stability and maintain competitiveness. Your input helps us focus on what matters most: supporting our team members while ensuring the company’s long-term health. -Ben Albert
1.0
Oct 17, 2025

Avoid at all costs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My teammates are incredibly smart, kind, and hard working people. Morale is awful, but as others have stated the underlying culture is still good. I believe that our leadership has good intentions.

Cons

Here's a summary of the past few years: Leadership announces a re-org that will really help us execute against our operating plan, allow for more cross functional collaboration, align, and achieve other improvements that sound really good. This usually involves creating new leadership positions and then shuffling teams around. Leadership later decides that due to the challenging macroeconomic environment, some positions (spoiler: not their own) are no longer financially sustainable so there are layoffs. Benefits get cut. Then there's a short period of time where we think all is well and things are improving until leadership (largely the same leadership team that was responsible for previous layoffs and re-orgs) announces more layoffs (another spoiler: still not themselves) and additional cuts to benefits and compensation. Sprinkle in some acquisitions (which inevitably reduce the stock price), a few more rounds of layoffs, and a couple more re-orgs, all with the same messaging that this newest re-org is designed to help us execute against our operating plan, align, eliminate siloes, and allow for more cross functional collaboration. Lather, rinse, repeat a few times. This last round has been a little different though. After turning 120 people's lives upside down by laying them off in August they did acknowledge that they were a bit hasty and didn't handle that very well, and may add some of those "critical" positions back into the budget after deeming them no longer financially sustainable just a few months ago. And of course, there will be some new leadership positions opened as part of the current re-org, but this time the changes really will help us execute against our operating plan, align, etc. And after completely slashing benefits in August, they're promising we'll get some back (albeit at a reduced rate, such as a 50% 401k match instead of 100%) in January. But sorry, you won't get to enjoy them for very long if you're part of the January layoffs (prediction: leadership won't be affected by those either). And if we're really good, the raises they previously promised would happen in December but were pushed back to next April, just might actually happen in April. (But it will be a smaller increase than previously promised) We also get the pleasure of working longer hours to hit the increase in required billable hours, unless we choose to take little or no PTO, in which case working normal hours might be enough depending on how many administrative meetings and tasks you have. Forgive me for being harsh but I've had enough and don't think any of this is worth celebrating or that I have any reason to trust leadership's decisions going forward. Many of them are very kind, compassionate people, but that does not necessarily mean they're the most qualified and best for the positions they're in. I sincerely hope they can right this ship, but after broken promises, poor execution, repeated benefits and compensation cuts, delayed promotions, and frequent layoffs, I have little trust left. There are of course things beyond their control such as the pandemic and the big beautiful bill, and most of us aren't privy to all of the details of what goes on behind the scenes so I'm sure there are challenges we're not aware of, but at what point do we stop and honestly examine whether the decisions made by this leadership team have contributed to the struggles we currently face as a company?

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Health Catalyst Response
7mo
Thank you for sharing your perspective and for your many years of commitment. Your feedback reflects concerns we know are widely felt, and we want to acknowledge them directly. Repeated reorganizations and reductions in force have created instability and eroded trust. We recognize that we fell short in the way these changes were executed and communicated. The impact on morale, workloads, and confidence in leadership is real, and we take that seriously. We are reviewing how decisions are made, especially around retention, leadership accountability, and resource planning, to ensure they are consistent, data-driven, and focused on long-term stability. This includes evaluating how we balance financial discipline with preserving the talent and culture that make this company strong. We also hear the concerns about benefits, compensation, and promotional delays. These areas are being assessed, and changes are being made. Your point about transparency and shared sacrifice is important. Leadership must demonstrate accountability in both words and actions, and that expectation is part of the changes underway. While we cannot undo the past, we can learn from it and make better decisions going forward. Thank you for being candid. Feedback like this helps us stay focused on building trust, strengthening stability, and creating an environment where every team member feels valued. -Ben Albert
4.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible work-life balance Management is very transparent

Cons

pay is not that great

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Health Catalyst Response
7mo
Thank you for your feedback. We’re glad to hear that flexibility and transparency have been positive for you. We understand that pay competitiveness is a key concern, and we are actively reviewing compensation to ensure fairness and sustainability. As we shape our 2026 strategy, we’re focused on allocating resources wisely to drive organizational success, all guided by a clear, focused plan. Thank you for sharing feedback that helps us prioritize what matters most. -Ben Albert
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