Health Catalyst reviews

3.3

44% would recommend to a friend

(782 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

782 reviews
5.0
Jul 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Health Catalyst is like the friend that everybody needs. I'm a new mom and a seasoned employee and this past year has been the most challenging yet rewarding year of my life as I navigated the waters of attempting to balance motherhood and my career. There were many ups and downs, but I can wholeheartedly say that the Health Catalyst culture was always there to support me. As many women might be able to relate, telling your employer that you’re pregnant can be stressful no matter who they might be. Something about telling the person who supplies your paycheck that you’re going to need some time off, preferably paid, and will come back in a few months a whole new person, can be frightening. Not at Health Catalyst. In a time when I needed support the most, Health Catalyst was there to offer theirs. I quickly became a member of the momma_life Slack channel and was humbled by the beautiful community of mothers within the company. When I returned to work, the thought of being away from my baby for long periods was initially too much to bear. Thankfully, Health Catalyst promotes values such as putting your family first and a flexible work environment. In fact, there were a few times when my son made an appearance at Zoom meetings, and I’ll never forget the patience and kindness my teammates extended to me with open arms. When I fell into postpartum depression, Tava (one of the great benefits they offer) was there to help with their online therapy sessions. Finding a therapist can be overwhelming, especially when waiting until the last minute. Tava made it easy, and I would have never known about this wonderful platform if it weren’t for Health Catalyst. I can happily say that the help of this benefit, along with other factors, has aided tremendously in my postpartum depression recovery! The first time my son got sick, he wanted nothing more than to be with his mom. The supportive and understanding culture at Health Catalyst allowed me to be with my son at a moment’s notice. My teammates were incredibly understanding when I had to put work on the backend for a few days. They have been extremely supportive this entire journey. That’s the Health Catalyst way. When I had baby weight to lose and felt insecure, I frequented the gym at our South Jordan office. It is a beautiful, clean facility that offers excellent instructor-led classes. Not having the anxiety of signing up for a new gym after having a baby was a huge, yet often overlooked, relief for me. I found happiness coming into the office anytime my schedule allowed for it. After the isolation from a pandemic and a new baby, the office felt like my second home. A place I could come to connect with others when my son went to daycare. My favorite part of the office are the Mothers’ Rooms. Each room has a comfortable chair, mini-refrigerator, and calming atmosphere. The fact that those private rooms were available to me at the office meant that I felt included and invited, no matter what my needs as a mother were. I could probably go on all day about how Health Catalyst supported me as a new mother - battling the polarity of wanting to keep her career while also focusing on this beautiful new life that was brought into the world - but I think what I am trying to say is thank you, Health Catalyst. Thank you for the amazing company culture and for setting the bar for other organizations, especially regarding delicate topics such as maternity/paternity leave and return.

Cons

Could use more focus on base salaries for existing team members.

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Health Catalyst Response
3y
Thank you for sharing this beautiful and encouraging feedback. Your experience as a working mom is certainly what we strive to enable, and is a specific example of the way in which we want every team member at Health Catalyst to feel valued, loved, cared for, respected, and provided with flexibility and support in their work and in their lives. Thank you for sharing these uplifting comments. These are challenging times for the world, for our nation, for our economy and for health care. It's refreshing and energizing, even amidst these challenges, to find the good, to express gratitude, to see the positives. This is living the Health Catalyst Way, and I'm thankful for your example. Also, we'll keep focusing on base salaries for existing team members -- absolutely! Best, Dan
2.0
Jul 22, 2022

Inequality & Favoritism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you’re a Mormon they will take care of you.

Cons

Women are not promoted. Turnover is extremely high. Was told by direct supervisor that if you want fair pay you have to find a new job first to force them to match it. And they are great at data manipulation to make it seem they are fair. For example they will say “everyone eligible for promotion, received one”. However they don’t tell you that qualifications for eligibility means upper management picks certain people that they want to promote. CEO pretends to care but he just listens and passed the buck to someone else who will ignore the situation.

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Health Catalyst Response
3y
I appreciate your feedback and I'm sorry that your experience was not better while you were at Health Catalyst. We care about every team member's experience, and we strive to enable high engagement for every team member overall, and we study the engagement data we receive every six months through the Gallup surveys collecting direct team member quantitative and qualitative feedback. In our most recent Gallup results, the company overall placed in the 97th percentile for employee engagement, within Gallup's database of millions of respondents. We also study the experience of different subsegments of our team member base to better understand areas of strength to reinforce, and also to identify areas of needed improvement. Interestingly, and contrary to the perspective you shared in your review, the female team member engagement score, consistently for the last three years, has rated meaningfully higher than the company overall average, and higher than the male team member experience, highlighting that this is an area of strength for the company -- the level of engagement of our female team members. Likewise, we carefully review and study data regarding pay parity and promotion rates for several subsegments of our team member base, on a regular basis, and for several years at Health Catalyst we have achieved and maintained pay parity between males and females, and promotion parity for females and males at every level of the company, including our companywide leadership team and our board of directors, where females represent 42% of our leadership team members and 43% of our board members. We have focused in 2022 on base salary increases for team members, with a companywide base salary increase of 5% for nearly every current team member, as of April 1, and additional base salary increases for promotions and for updated benchmark job level data resulting in additional base salary increases for hundreds of team members, in addition to the companywide base salary increase. We'll continue to prioritize competitive base salaries and total compensation at Health Catalyst in the months and years ahead, and we're grateful to continue to benefit from turnover rates that are a fraction of the industry average, and trending downward in 2022. We'll keep investing in and focusing on building and improving on our mission-driven culture at Health Catalyst. We are not perfect, and there will always be room for improvement, no question. But I and we do care about every team member, and we care about the mission, and this will continue to motivate us to work every day to strengthen the company. I wish you the best in your future career pursuits, and apologize that your experience was not better. Thank you, Dan B.
3.0
Jul 19, 2022

Good company but losing its charm

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great and friendly people. Good mission.

Cons

- so much M&A activity made it hard to feel connected with the company beyond immediate team - new middle management didn't seem to share the cultural vision

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Health Catalyst Response
3y
Thanks for your feedback and for the 3 years you spent at Health Catalyst. We'll keep working on deep integration after an acquisition, and on being aligned with the same vision, and mission-driven culture throughout the company. I wish you continued success in your career and life. Best, Dan
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