3y
Thank you for sharing your feedback with me. It is clear from your review and your experience that we have a great deal more work to do to improve as a company, in enabling every team member who is committed to the Health Catalyst Way to feel welcomed, loved, respected and appreciated. That is my hope and desire, for every team member at Health Catalyst. I'm frustrated by the way that "culture wars" play out in our broader society, and seem to lead towards incivility and a lack of listening to one another, and a lack of respect for one another. There is also not enough of a focus on what we have in common, and where we can build bridges and become more united. That has been my goal at Health Catalyst -- enable us to build bridges, show respect to one another, listen first, care for one another, and live the Golden Rule.
Clearly, we have a lot more work to do here, based on your experience. That can feel discouraging for many team members, myself and yourself included. I do strive to put team members first, to focus on team members and their engagement and their experience every day. But I'm not perfect, and I make mistakes and fall short, and for that I apologize. And we fall short as a company and as team members, often. And ultimately, I am accountable for any instances where we fall short of our mission, our operating principles, our cultural attributes, and our strategy. And I don't offer any excuses for that, but rather, take accountability for this. I will commit to keep working to improve, first in my own personal behavior, and then as a leader responsible and accountable for our company's performance and progress. I appreciate every team member who is willing to similarly work and fight and strive to contribute to the company's success, and I hope this will include you, working to help our company become better every day. Best, Dan
