Health Catalyst reviews

3.3

44% would recommend to a friend

(782 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

782 reviews
4.0
Jun 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Remarkable benefits and reimbursements, incredible team members, and a passion for the work that is done.

Cons

Company is behind on their compensation rubric. I'm being paid at least $30,000 less than I'm worth. They are in progress on remedying that, but post pandemic it's hard to justify staying with so much left on the table.

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Health Catalyst Response
3y
Thank you for your feedback, and for your 3+ years of contribution to Health Catalyst. I'm grateful for your insights and I agree that we need to keep our focus on competitive compensation. I hope since you wrote this review you've seen some further progress here, with the July benchmark- and promotion-related base salary increases and with the July 401(k) match increase. We'll keep making this a topi priority for 2023 as well, striving to keep our commitment to every team member, at every level, in every department, to pay at or above market. You have my commitment, every single day I am in this role of CEO, to keep you at the center of everything I do, to keep team member engagement as my #1 priority every day. Thank you for your commitment and dedication! Best, Dan
4.0
May 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Health Catalyst is a fantastic organization to build your experience. The executives set an extremely positive culture, have a comprehensive and lasting vision, and believe in their people. The grass is greener here than so many other technology, healthcare, and operational vendors or provider organizations. In general, Health Catalyst has top-level, medium-level, and staff-level talent. All of these talent pools ebb-and-flow, but Health Catalyst must support their talent more in 2023. Health Catalyst's commitment to their client's experience, to their partnerships, and to overall solutions is authentic. Clients do not receive bait-and-switch sales. Staff care deeply about their trade and the clients' success. Finally, I expect Dan Burton - the CEO - to review and respond to this Glassdoor review. I have not worked for a better CEO, and I hope I am lucky enough to work with and for CEOs like Dan throughout my life.

Cons

Two cons will hurt Health Catalyst over the next two years: 1. Health Catalyst's executives struggle to attack emerging and competitive markets with a timely, consistent, short- and long-term approach. 2. Health Catalyst cares more about their people than execution, often caring more about their people's concerns and feelings than strategic, client-oriented, or operational execution. Executive management is improving on both of these cons and is focused on them. As listed in the pros, the grass is not greener at many competitors, but these two cons breed cyclical mediocrity on client-oriented execution and company competitiveness. Finally, Health Catalyst is losing some of its mid-level talent. This is a symptom associated with the cons listed above.

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Health Catalyst Response
3y
Thank you for your review and feedback, for your 5+ years of contribution to our company, for your leadership role in Professional Services, and for your kind and supportive words. I apologize that it took me a few months to respond -- I read through your review a little while ago, then wanted some time to think and process your feedback, as I find it resonant and insightful. We do, as an organization, need to find a way to keep caring deeply for every team member, while also holding ourselves accountable for strong performance and great execution. Nothing else will enable us to succeed and achieve our mission. To this end, as you're likely now aware, over the past several weeks we've announced and discussed some difficult decisions around the importance of focus, including choosing to press pause on our Life Sciences go-to-market activities, and to streamline a number of aspects of our delivery and support. We're striving to apply some of the insights you included in this review in this process. It is a difficult balance, and requires judgment and the weighing of many factors. But I do believe it is necessary for us to learn quickly, to recognize when and where we need to improve, and then to make decisions and execute against those decisions in order to enable our company to achieve excellence, and our clients to realize significant success. We'll keep focusing here in the months and years ahead. Thank you again for your contributions and feedback. Best, Dan
5.0
May 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, the people at Health Catalyst are second to none. The leadership is transparent and they treat you like a human being and not a number. Good work life balance.

Cons

The company is doing their best to meet the demands of public markets and so it feels like employee compensation has been locked down and fallen a bit behind other companies. I think they are doing their best to make up for it, but I don't think it will ever be as competitive as it used to be.

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Health Catalyst Response
3y
Thank you for your review and feedback, and for your 5+ years, including occupying a significant leadership role as an Analytics Director! You enable such success for clients, and for that I'm sincerely grateful. I appreciate your feedback regarding the positives you've experienced around great teammates, leadership transparency, and care for one another, along with sustainable work life balance. I also appreciate your feedback about compensation, and I'm hopeful that even in the past few months you've seen some meaningful progress -- with the April base salary increase, the July promotion and benchmarking increases and the July 401(k) match increase. We'll keep making similar prioritized progress in 2023 as well. Thank you again for your contributions, your commitment, your leadership and your dedication. Best, Dan
Viewing 247 - 249 of 782 Reviews

Glassdoor has 845 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.