Health Catalyst reviews

3.3

41% would recommend to a friend

(185 total reviews)
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Ben Albert

44% approve of CEO

24% positive business outlook

Reviews by job title

185 reviews

Reviews about "Compensation"

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3.0
Jan 1, 2025

Taking steps backward

Recommend
CEO approval
Business Outlook

Pros

Leaders genuinely care about employees specifically in the areas of self care and areas outside of the workplace. The mission is important throughout the company and present during projects.

Cons

This feedback speaks to the post COVID era of the company. Like many companies this was a difficult time for the company which unfortunately included reductions in workforce. Since this time base compensation raises were either skipped or delayed. For individual contributors bonuses were removed from compensation package (in the name of raising base compensation - more comments to follow). Additionally, stock is no longer part of the compensation package for individual contributors. Fitness dollars were cut in half and the internal recognition platform which allowed recognition to include a small amount of money was cut so severely it's no longer used by many at the company. In 2024 a division of the company went through a significant change to roles and re-leveling of the employees within the division. As an employee that went through this restructure of job titles and job levels I am only able to comment how this impacted me. The company uses an independent service to set base compensation levels which was performed for the job title and re-leveling process. Unfortunately, due to the delay and missed raises post COVID, it is clear the company is paying significantly below the market they chose to set. This was a choice the company made. Now many, including myself are being paid 15% + below the market level the company came up with. There is no timeframe for paying employees at the market rate they communicated. This is also after each employee was provided a minimum of a 5% raise at the end of 2024. Lastly, the company also announced significant increases to the benefits package this fall. They chose to supplement with certain services (which is good on paper and makes leadership appear good) however, these services have limited availability in certain areas of the country and unfortunately were no longer viable for me or my family. The benefits are no longer above the pack and are more so/so middle of the pack. Communication of the significance of the benefits changes was beyond poor and really frustrating. In summary, many compensation related changes have been made taking things away from employees all in the name of base compensation being most important for individual contributors. Following a small raise, job title changes, re-leveling, employees have the potential of being paid 15% + below the market rate the company has set with no communication on how long they are willingly paying employees below market.

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Health Catalyst Response
1y
Thank you for taking the time to share your feedback. I truly appreciate your perspective and recognize the concerns you’ve raised. I’m glad to hear that you feel supported in areas of self-care and see our mission reflected in our work. I also understand that recent changes in compensation, benefits, and communication have been frustrating and, at times, disappointing. Compensation and benefits are critical aspects of team member engagement, and we remain committed to evaluating and addressing these areas thoughtfully. Additionally, I understand how the changes to benefits have impacted employees differently based on individual circumstances. While the goal was to enhance support in key areas, we recognize that availability and usability are just as important as the offering itself. Your point about the timing of benefits communication is particularly important, and we will take this into account to ensure employees have the information they need to make the best choices for themselves and their families. I also hope that the base salary increase you received in December 2024 was meaningful and positive. At a 5% increase, it was designed to be above-market, and by sharing with you our goal and intent to purposely pay you above-market, at the 65th percentile (rather than what most companies aim for – at or below the 50th percentile), we are striving to signal that we value you and are prioritizing you. But we do this within meaningful financial constraints, including the need to reach annual profitability expectations. This is one of the reasons we’ve communicated that we will need a few years to get every core team member to that 65th percentile level, but that we’ll continue to prioritize this each annual planning cycle. I want to ensure that your concerns are heard. Please schedule a time with your Leadership team member, Linda Llewelyn, or me. Your feedback is valuable in shaping our approach moving forward, and I’d appreciate the chance to continue this conversation directly. Best, Dan Burton
5.0
Dec 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexibility, great team members, commitment to fair salary

Cons

More layoff periods than I'm comfortable with. I understand layoffs are sometimes necessary; however, it starts to feel unsafe when they are frequent. They have been transparent with all their decisions so I appreciate that.

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Health Catalyst Response
1y
Thank you for taking the time to share your thoughts. I truly appreciate your recognition of our flexibility, team culture, and commitment to fair compensation. It’s important to us that we continue to foster an environment where team members feel valued and supported. I also understand your concerns about the frequency of layoffs. As has been the case for a number of annual planning cycles over the past several years, there have been some team member reductions in certain areas, just as there have been areas of increased investment. This is a practice that occurs at most large, financially sustainable companies as part of their annual planning processes and is something we have consistently communicated as an expectation. And, in 2022 and 2023, we experienced sufficient slowing in our growth relative to our forecasts that we required a mid-year cost reduction, in addition to the annual planning cycle, which involved some team member reductions. I’m grateful that we did not require this additional mid-year reduction in 2024, and we don’t anticipate a mid-year required reduction in 2025 either. That said, I recognize that even with transparency, these changes can feel unsettling. While these decisions are never easy, we remain committed to communicating openly, providing support—including generous severance—and ensuring that our long-term approach strengthens both the organization and the individuals who contribute to it. Your feedback is invaluable as we continue striving for improvement, and I appreciate your candid perspective. I hope you’ll find continued success and growth with us at Health Catalyst. Best, Dan Burton
5.0
Dec 5, 2024

Great workplace

Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule and great people to work with.

Cons

Lower than average pay when compared to similar companies with same experience.

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Health Catalyst Response
1y
Thank you for your review. I’m happy to hear that your experience has been positive, and that you are enjoying working with your team. If you wish to explore compensation in more detail, please do not hesitate to contact your people operations business partner. I hope you’ll find a bright future ahead for you at Health Catalyst. Best, Dan Burton
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