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      Health Catalyst

      Engaged Employer

      Health Catalyst reviews

      3.3

      44% would recommend to a friend

      (783 total reviews)
      avatar

      Ben Albert

      28% approve of CEO

      24% positive business outlook

      Ratings by demographic groups

      Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      783 reviews
      3.0
      Jan 26, 2022

      Still a company I enjoy working for

      Senior director of engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company believes in their mission and the values that drive how we work and try hard to apply those principles. There are generally great people to work with and it continues to provide an opportunity to learn and grow. Though behind, the company is working hard to address compensation gaps in this market. The company is willing to make significant decisions to address gaps in competitiveness.

      Cons

      Decision-making is very centralized at senior levels even though those "involved" at a leadership level is a very large group. Struggling to keep up with compensation in a very competitive, dynamic market. The market requires an enterprise approach to the products offered, but the company is struggling to fund, build and staff those required initiatives and that impacts the work/life balance and job satisfaction of some teams and product groups. M&A activity complicates growth because of how distributed certain functions are (product, support, engineering, infrastructure) and the immaturity in our strategy for approaching integration makes that activity very impactful on other business areas.

      avatar
      Health Catalyst Response
      4y
      Thank you for your review and feedback, both positives and negatives. I'm grateful to hear of the positives in your experience, working with dedicated, talented teammates, and that our efforts to become stronger and more competitive regarding compensation and regarding our product strength are resonating with you. And I recognize we need to do more. We have felt somewhat hamstrung from an R&D investment perspective, beginning in the spring of 2020 with the onset of COVID, where our slowed growth impacted our ability to invest at the same level in R&D while also maintaining the path to profitability. Today in our all team member meeting we'll discuss our proposed 2022 operating plan, which includes meaningful investment in team member compensation, as well as in R&D at much higher levels than in 2020 or in 2021, to enable us to strengthen our competitive capabilities and differentiation at the platform, the data and the app layer. I'm really excited about our ambitious priorities for 2022, and believe it will dramatically contribute to our continued ability to be the best in the world in the areas we choose to offer solutions. More to come and I look forward to making this progress alongside you in 2022! Best, Dan
      3.0
      Jan 25, 2022

      Intellectually stimulating work but watch out for landmines

      Senior analytics engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Pay and benefits are competitive and at par with rest of the industry. * Occasional spot bonuses and RSU grants keep people motivated * Efforts in diversity, inclusion, equality on all fronts from senior leadership. * There are various areas that TMs can try their hands. The size of operations and client base make access to different tools, methodology, and techniques possible. * Vision, mission, and culture is very well defined. Makes you want to believe in the company. * Generous time off and parental leave * Senior leadership team does a good job in conveying the market challenges and opportunities of the company. Plan ahead is well defined.

      Cons

      * Burnout is real. Several team members have already left. The ones that work hard usually get more work dumped at them. Pay attention to employee churn. * Pay is good but not above and beyond what market pays for the skill that you will make available. * Hands off management only applies to senior leadership. There is no way to change your direct manager if you end up in a team of micro-manager. SLT encourages to speak up, but humility weighs you down to not make a big deal. * Promotions and raises are harder to get. Only applies to individuals that are preferred by direct managers. * Flexible time off = no time off, and only take time-off if your manager or fellow team members do. It's much simpler math when you accrue PTO and use your own judgement on when to use it. Company mandated TO during religious holidays are very unnecessary. Let the TM decide when they want time off and for how long. * Post-Dan Burton company is very hard to imagine. There is no one that can champion the vision as well as Burton does.

      avatar
      Health Catalyst Response
      4y
      Thank you for this detailed review and feedback, and for your more than four years of service at Health Catalyst. I appreciate the positives that you shared around compensation, benefits, DE&I, and leadership communication. I also appreciate the constructive feedback you shared in some really important areas. Regarding burnout, we are hopeful to make meaningful progress and improvement here in 2022 as part of our operating plan, which includes much higher investment levels than in the prior two years which were negatively impacted by the pandemic. We've also appreciated your feedback and others' similar feedback about "flexible/unlimited PTO" which has sometimes translated into very little PTO, and in today's all-team-member meeting we'll be providing a new updated "time off" framework, which we'll emphasize with every people manager and repeat in future all team member meetings, incorporating the concept of a "minimum" time off of just over 5 1/2 weeks -- every company holiday plus minimum PTO, to add to 28 days or just over 5 1/2 weeks per year for every team member. We've also included meaningful other compensation elements in the 2022 operating plan, including base salary increases, a meaningful promotion allocation, increased 401(k) match to 4%, above-market annual equity grants, etc. I hope these items, together with a much larger incremental R&D investment in 2022, will bring more help and enable less burnout moving forward. Thank you also for your kind words directed towards me, personally. You're not getting rid of me any time soon, so I'm excited for us to be on this journey together for years to come! Best, Dan
      5.0
      Jan 24, 2022

      Excellent company to work for

      Business development representative (bdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      kind and compassionate leadership, generous benefits, unlimited PTO, quality product

      Cons

      The onboarding process could use a revamp. New hires need a week long crash course just in products and what we offer.

      avatar
      Health Catalyst Response
      4y
      Thank you for your review and feedback, and for choosing to join Health Catalyst within the past 2 years. You're performing an important role within our growth organization, and we'll keep working on improving the onboarding process! Best, Dan
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      ReviewsHealth Catalyst reviews

      Glassdoor has 846 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.