Health Catalyst reviews

3.3

44% would recommend to a friend

(783 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

783 reviews
5.0
Jan 24, 2022

Great Company to Work For

Recommend
CEO approval
Business Outlook

Pros

After working in a hospital setting for 30 years, I am very excited to be using my clinical knowledge at Health Catalyst. I have been here about 6 weeks and my initial impressions are extremely positive. Here are some of the strengths I see: - Leadership is very focused on the mission/vision of the company and they speak to it every month. I appreciate they realize new employees are constantly coming in, and it's important that they hear this message beyond orientation. - I appreciate the remote work opportunity. This allows you to pull in great talent that you might otherwise lose if you had to relocate your family. In addition they include the remote workers in the company activities. (Movie nights, etc.) so you truly feel part of the team while working remote. - Healthcare is broken, but Health Catalyst realizes that and is working to create tools to help clinicians focus on their opportunities, rather than spending all your time trying to collect data...and in many cases there aren't enough resources, so you never move past the data collection phase. - Transparency - this is lacking in so many companies, but I have appreciated the monthly team meetings where status, goals, etc, are shared with the team.

Cons

Really no cons. This is my first remote work position, so am getting used to lots of Zoom calls.

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Health Catalyst Response
4y
Thank you for this detailed review and feedback, and thank you for your kind words. Grateful you chose to join us this past year, and appreciate you highlighting the positives in your experience thus far related to mission, vision, culture, leadership communication, transparency, remote work flexibility and meaning in the work. I'm excited to have you as a teammate and look forward to working together in the months and years ahead! Best, Dan
3.0
Jan 22, 2022

Still a good place to work, but trending in the wrong direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Really great at being a remote-first company. - Mission of Health Catalyst is easy to connect with and get behind. - Great people across the organization that want to do excellent work. - Dan Burton is an exemplary leader. - They provide a lot of autonomy (sometimes too much). - They aspire to do world-class work and be a great partner to the companies they serve.

Cons

- New executive leaders lack alignment with the cultural values that have made Health Catalyst such a great company. - Pay is not at market and they don't have an effective, standard approach or process to promote/advance employees. It's highly dependent on your relationship with your manager and their standing in the organization. They are working on this, but they have a long way to go. - As they grow, they are really struggling to effectively scale their plans and processes across the organization. Employees often get lost in the middle and too many decisions that should be managed elsewhere are stuck at the top. They aren't building effective decision making across different levels of the organization. - They do a lot of acquisitions and lack a strategic plan for integrating the company and their products/services. This leads to a lot of confusion, duplication of efforts, and leaves employees uncertain about the future.

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Health Catalyst Response
4y
Thank you for this review and for the two years you spent at Health Catalyst! I hope you've found a career path and company that are working well for you. I appreciate you sharing the positives you experienced while you were at HCAT, including the connection to the mission, our aspirations, remote flexibility, and thank you for your kind words directed towards me. I also appreciate your feedback on areas for improvement. As new team members join the company, including new leaders, there is a balance between enabling these teammates embrace and adopt the operating principles, the cultural attributes, and mission-orientation of the company, and for the company to be open to new ideas and ways of doing things brought by those new teammates. This is tricky, and sometimes comes with some bumps in the road along the way, to be sure. We're working on the compensation element, diligently, and I'm excited about all the elements that are favorable to team members that are included in our 2022 operating plan. We'll keep working to provide competitive, above-market compensation every year moving forward, just as we have every year since our founding. The past couple of years have certainly presented unique challenges in that regard, and we haven't been perfect in our response to those challenges, by any means. But our intent has always been to do as much as we can, as soon as we can, to share the success we have with every team member at Health Catalyst. I also acknowledge the challenge any organization, including Health Catalyst, faces as we scale. Scaling from 5 team members to 50 was challenging. Then we faced different challenges scaling from 50 to 500. Now we're at 1,500 team members and contractors, and this kind of scale presents additional, and in some ways, more complex, challenges. This also includes learning how to effectively and seamlessly integrate teammates and technologies that come to us through acquisition. Also not an easy task. But we're studying these processes, seeking for continuous improvement, and are motivated by our mission to strive for excellence in order to keep moving forward to 5,000 team members and then 15,000 and then 50,000 and beyond. If we are to accomplish our mission we will need to be 100X to 1,000X our current size, so we will continue to carefully study how we can become better and better at scale. Thank you again for the two years you spent at Health Catalyst, and I wish you success in your current and future endeavors. Best, Dan
5.0
Jan 21, 2022

Nice place to work but it's losing the excitement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* CEO (Dan Burton) is simply the best! He sincerely cares so much about the team members and is an outstanding leader. * Flexibility to balance work and life is allowed.

Cons

* Zoom fatigue is real. Too many meetings with little time for actual work (at times). * Feeling disconnected with no in-person interaction is challenging. * Compensation (salary) is not competitive enough.

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Health Catalyst Response
4y
Thank you for your review and feedback, and for your four years of contribution to Health Catalyst! Thank you also for sharing the positives you've experienced, including your kind words towards me. I also appreciate your feedback about the challenges, including Zoom fatigue, no in-person connections, and the need for improvements in compensation. Per our discussion earlier today in our all team member meeting, we're working to enable more in-person, face to face connections, in larger and smaller ways, including our invitation to have a meal with a teammate which the company will cover in the next few weeks. I'm also excited about numerous positives related to compensation that are built into the 2022 operating plan for team members. As we discussed today, this was the number 1 priority for our 2022 operating plan, and we traded other priorities off in order to do as much as we possibly could regarding base salaries, benefits, and equity, for team members. These benefits will be flowing meaningfully to team members, starting in the next few weeks with the upcoming equity refresh grants and the companywide bonus payout for strong 2021 performance. They will continue in early April with base salary increases and the next promotion cycle as well. We'll also be investing meaningfully in R&D in order to enable our competitiveness and differentiation at every level of the technology stack and in our domain expertise. I've never felt more excited for our future! Thank you for your many years of contributions towards that future! Best, Dan
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