Health Catalyst reviews

3.3

44% would recommend to a friend

(783 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

783 reviews
5.0
Jan 21, 2022

World Class Company

Recommend
CEO approval
Business Outlook

Pros

Culture Benefits Compensation Professionalism Engaged Leadership Remote Work Internet, phone, and wellness reimbursement Follows through with commitments

Cons

Not exactly a con but remote work takes getting used to and you must be able to adapt in order to build relationships virtually.

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Health Catalyst Response
4y
Thank you for your review and feedback, and for choosing to join Health Catalyst over a year ago! I'm encouraged to hear of the positives you've experienced around compensation, benefits, flexibility, and leadership being engaged and keeping commitments. And I agree that remote work takes some getting used to, and we still need opportunities to connect with one another. Thank you again for your feedback and for your contributions! Best, Dan
5.0
Jan 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Health Catalyst remains deeply committed to its mission of massive improvement in Healthcare. I was worried after we went public this commitment to the mission would diminish but it is still going strong. HCAT puts the team members first and provides a safe and engaging work environment with an excellent culture.

Cons

With a strong commitment and preference to promote from within, some key roles are filled with less seasoned individuals which can sometimes be stressful for the individual and their team, but I like the commitment to giving internal team members the benefit of the doubt and let them rise to the occasion.

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Health Catalyst Response
4y
Thank you for your review, and thank you for 10+ years at Health Catalyst! You've been with us through many ups and downs, and I deeply appreciate your commitment and loyalty! I'm grateful to hear of the positives you've experienced that you've found enduring, like the commitment to team members and to the mission. I agree also that promoting from within can sometimes have downsides, but also has many, many advantages. I agree deeply with your perspective around the long-term differentiation and central importance of our services -- we will absolutely continue to emphasize this critical differentiation and keep offering and expanding our services, all in support of the mission of enabling massive, measurable, data-informed healthcare improvement. Thank you again for dedicating a decade of your life and career to the mission of Health Catalyst! Here's to another great decade in support of a worthy mission! Best, Dan
5.0
Dec 22, 2021
Recommend
CEO approval
Business Outlook

Pros

I am so grateful to work here for the following reasons (and more): • Opportunity to work and learn alongside truly world-class team members. • Meaningful work and mission to be the catalyst for massive, measurable, data-informed healthcare improvement. • Health Catalyst’s mission and cultural values aren’t just words in a book or engraved on a wall somewhere. They are discussed regularly and become the lens when discussing priorities and decisions. • Executive leadership team is transparent about decisions, including difficult or uncomfortable ones, and truly listens to their team members (even when there are varying strong opinions). We have regular all team meetings and the executive team keeps the extended leadership team current on what they’re working on so that they can share it with their reports. • Team members are at the center of the company’s flywheel/strategy to accomplish healthcare improvement. The executive leadership team noticeably strives to live this. Most recently I was very impressed by their announcement of salary increases and other benefits after dissecting a team member survey of what was most important to each individual at the company. They were clear about the compromises the increased benefits required but explained in detail how they came to the decisions they came to and how they decided what would be most meaningful. The salary increase didn’t apply to the executives, which spoke volumes. • Innovation, the desire to improve, and constant growth create an environment where boredom is almost unheard of and there is strong engagement. • Great benefits and perks (flexible time off, generous fitness reimbursement, home office allowance, employee stock programs and RSUs, phone and internet allowance, HSA/FSA options, great maternity/paternity leave, mental health benefits through Tava Health and the Calm app, family/movie activities, etc., etc.) • Flexibility around work schedules and work location. Remote friendly!

Cons

I have very little negative to say about this company, but we all know it's not "perfect". Here are some of the cons I've experienced: • Burnout is real and work/life balance has been a struggle for years. This ebbs and flows depending on your role, your department, and your personal ability to create boundaries (along with your manager’s flexibility and understanding). But it’s something I’ve grown to accept as a permanent part of my job. Fortunately, there is generally a lot of support when this becomes an unbearable concern. • Change is constant, particularly since we went public in 2019 and then the pandemic hit in 2020. The company is growing and facing challenging situations. On the positive side, leadership is transparent about all of it. On the downside, there’s always another reorg, policy change, or other adjustments around the corner. Sometimes these are disappointing, but rarely do I disagree with the decision being made when I understand what went into leadership’s thought process. • I’ve long noticed some entitlement among team members, perhaps because we know that “we’re the center of the flywheel”. There’s a constant tug-of-war between addressing areas of improvement and being ungrateful for the wonderful situation we already have. Encouragement from leadership to show more appreciation to each other and not under OR overreact to feedback helps. • This is more of a COVID problem than a Health Catalyst problem, but it’s harder to stay connected as a team with limited travel and time together in person. It’s been a rough ride and I feel more disconnected than at any other time. But I think we’re all hopeful and optimistic that this will improve in the future.

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Health Catalyst Response
4y
Thank you for your thoughtful review and feedback, and for your six years of service at Health Catalyst and contribution to our mission and success. I appreciate you sharing the positives that you've experienced, which helps us as a leadership team strive to reinforce those elements. I also appreciate you sharing the areas for improvement, which inform our action plans moving forward. We'll discuss some ways we're seeking to act in order to make progress relative to burnout, for example, as part of the 2022 operating plan we'll be proposing for board approval next week. We'll share some details of the investment, new hiring, and help that should contribute to greater sustainability in many positions, in today's all team member discussion. I appreciate your support and your commitment to the Health Catalyst Way! Best, Dan
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