Health Catalyst reviews

3.3

44% would recommend to a friend

(784 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

784 reviews
3.0
Oct 14, 2021

Good until its not

Recommend
CEO approval
Business Outlook

Pros

Very good remote work policy and flexibility. Helpful co-workers and decent support for management.

Cons

Career advancement opportunities are small. Archaic process for promotions. Out performing your role and level leads to nowhere but pats on the back. When it comes time for promotions (only a couple of times per year) you are only eligible for the smallest step up on the ladder. Those with less experience, less education, less health care knowledge and experience are promoted to higher levels for reasons unknow. Additional more recently hired individuals from outside the organization are given more priority for higher level roles due to the internal promotion cycle and arbitrary rules. Once you're hired you loose all leverage for being compensated at the level you actually perform at. I'm glad I waited to write this review so I could see exactly how the promotion process worked and functioned. Would have rated the whole organization higher but it's truly sad this is the case when leadership expresses you are operating at a level above where you perform.

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Health Catalyst Response
4y
Thank you for your review and feedback, and thank you for your 3+ years of contribution here at Health Catalyst. I'm glad to hear that the remote work policy and flexibility have been positives for you, and that you've found your teammates to be supportive. I'm sorry to hear that you have not experienced as many career advancement opportunities and promotions as you would have liked. We have and do invest a great deal of time and energy into the promotion process on behalf of our team members, including consistently encouraging managers to evaluate each of their teammates through a major process every six months, and then through a more exception-based process every three months, and we have a significant bias towards promoting from within the company, with the vast majority of promotions being internal. I also appreciate your feedback about the importance of compensation as well. One thing we'll discuss in today's all team member meeting and in our next meeting is the base salary increase that virtually every team member in good standing will be eligible to receive in 2022, as part of the "base case" operating budget scenario for 2022. It is critical that team members have meaningful opportunities for their compensation to increase while in their current roles, not just through the promotion process. I apologize that we were not able to provide a companywide base salary increase early in 2021, due to pandemic-related financial constraints. We are excited to bring these annual base salary increases back in 2022, as a result of a higher-growth year this year thus far. We will also be sharing that we'll be providing another spot bonus to our team members in Q4 as a way of expressing appreciation to you for your hard work and your direct contributions to the company's growth and success. These past 18 months have been uniquely challenging for every team member, due to the effects of the pandemic. I know and can sense of the exhaustion and the sense of being overstretched and underappreciated, which comes through in this review and in many others as well. We'll discuss this in today's all team member meeting. We as a leadership team want each team member, at a specific and at an individual level, to feel appreciated, recognized, and cared for at Health Catalyst. That's also one reason we're announcing the Health Catalyst Team Member Flywheel Awards today as well. We want to increase the expressions of appreciation and gratitude, and recognize those who are the most frequent "givers" and "receivers" of appreciation, through Motivosity. Each of these actions is designed to signal our long-term commitment towards team members and their engagement. I sincerely hope that these actions and many more in the weeks, months and years ahead, will contribute positively to your experience at Health Catalyst. Best, Dan
5.0
Oct 9, 2021

Outstanding place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health Catalyst is an outstanding place to work.

Cons

There are no cons to working there

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Health Catalyst Response
4y
Thank you for this review and for more than four years of contributions to our company's mission and success! Best, Dan
3.0
Oct 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexibility on working schedule, humble coworkers.

Cons

Extended working hours for some of the departments, compensation level has been less and less competitive on the market, people who talk more and do less tend to be preferred.

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Health Catalyst Response
4y
Thank you for your review and feedback. We are working to make progress in some of the specific areas you've mentioned, like compensation, work/life balance, and recognizing extraordinary individual performance, as I've written at length in a couple of other recent review responses. We'll discuss some of these specific items in tomorrow's all team member meeting, as well as in the November all team member meeting. We do intend to keep our long-term commitment to team members to pay above-market compensation. And we'll share more of the detailed commitments we'll be making for 2022, starting in the November All Team Member meeting. Thank you again for your review. Best, Dan
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Glassdoor has 847 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.