Health Catalyst Software Developer reviews

4.2

89% would recommend to a friend

(29 total reviews)
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Ben Albert

Not enough data to show CEO approval

5% positive business outlook

Software Developer employees have rated Health Catalyst with 4.2 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Software Developer professionals have an excellent working experience there. Health Catalyst is rated 24% above average by Software Developer professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

29 reviews
5.0
Jul 17, 2019

A great place to work

Recommend
CEO approval
Business Outlook

Pros

I have nothing but high remarks for Dan Burton (CEO). He sincerely cares so much about the team members and fully embodies the mission of the company. Thank you for all that you do for the company! Health Catalyst is generous with their compensation and benefits coupled with a manageable work/life balance. So far the team member experience has been enjoyable in that the majority lives out the HC values and operating principles daily. I also appreciate leaderships willingness to listen and respond back to feedback to find ways to improve the overall team member experience. Health Catalyst is a great place to work.

Cons

It appears promotions are difficult to come by unless you have connections with the "right" people. We need to find a fair process for promoting team members in a timely manner so that talent is retained within the company. I have witnessed too many great engineers leave HC.

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Health Catalyst Response
6y
Thank you for sharing this review, and for your kind words. They are very meaningful to me, and I will share with you that I do care about you and each team member at Health Catalyst, and that our team members' experience, wellbeing and engagement continue to be my #1 priority as CEO, ahead of customers and ahead of investors. I feel deep gratitude to you and your colleagues for your dedication and your commitment to the mission, each day, and with each assignment you fulfill. I'm grateful that you feel listened to, and that you feel well-treated from a benefits and a compensation perspective. This is deeply important to me, and we'll work to keep these elements of Health Catalyst in place. I also appreciate your feedback regarding promotions at Health Catalyst. We'll discuss this some more in our next All Team Member meeting, as this is an area of focus for us. Our intent is to enable every team member to qualify for meaningful promotions every few years as they expand their skill set and as the company has need of those expanded skills. We are tracking this rate of promotion across every team member, and are building a system around encouraging managers to regularly identify those team members for whom they have stewardship who have qualified for a promotion where there is a company need. We shared some data in one of last month's all-team-meetings, that after we implemented this proactive prompting of managers, that the rate of proposed promotions increased and became more consistent across teams. It will take some time for this systemic focus to have full effect, but we are encouraged by the results thus far this year. We'll keep working on this area. Thank you again for your review, and for choosing to come to Health Catalyst and to stay at Health Catalyst! Best, Dan
5.0
Jul 12, 2019
Recommend
CEO approval
Business Outlook

Pros

I have almost always felt like the company has erred on the side of doing what is best for me. Each team I have worked with has had the autonomy to largely do things the way we thought was best. I don't speak with Dan face-to-face often - but when I do I always walk away feeling grateful he is at the helm. I believe 100% he puts team members (employees) first. I have never felt micromanaged. I feel trusted.

Cons

Implementation of new technologies feels very slow. The time between development and when a user actually has the product in front of them also feels very long. This can be discouraging.

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Health Catalyst Response
6y
Thank you for sharing this feedback with me, and thank you for your kind words. I'm heartened to hear that our interactions have been positive and that you sense a strong commitment to team members. That is absolutely how I feel. I also appreciate your perspective regarding the implementation of our technology feeling slow and long -- that this can be discouraging. I hope that we can tighten this timeline in the near future, and this time-to-value benefit will be a significant focus for us as we think about our R&D investments going into the 2020 planning cycle. We've come a long way in this regard, but there is still much room for improvement. Finally, thank you for the >5 years you've spent contributing to our company's success. I'm confident that you've added deep and significant value during your tenure, and for that I express to you my deep appreciation and gratitude. And I hope Health Catalyst will prove to be so hard to leave that you'll choose to continue to stay for the next 5+ years! Best, Dan
3.0
May 31, 2018

Great ethos, mediocre execution

Recommend
CEO approval
Business Outlook

Pros

One thing I took away from my time at the company is to "assume the best intentions" of my coworkers. The company touts this and I think tries to live it.

Cons

Some individuals abuse the company's assumption of positive intent as an excuse to get away with being bad employees and bad people.

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Health Catalyst Response
8y
Thank you for your sharing this perspective. I'm glad to hear you felt that most teammates tried to live by the principle of assuming positive intent. I'm sorry to hear that you encountered examples where some team members abused that trust and did not seem to face the consequences of these choices. We do have a stated performance management policy that includes providing team members with a second chance, when there has been a performance issue. However, this should not be an excuse for not addressing performance issues. We'll reinforce this message in our next manager training meeting. Thanks again for sharing your experience and perspective. Best, Dan
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