3.0
Jul 16, 2014
csr Health Net Federal Services
Current employee, more than 3 years
Johnstown, PA
Recommend
CEO approval
Business Outlook
Pros
the most you'll make in the area as a csr; opportunity for overtime ; good health care benefits
Cons
if its a busy month they mandate overtime Mondays and sometimes Tuesdays as well ; pto requests typically denied; like most call centers strict about amount of time allotted off of the phone ; hard to get and stay approved for FMLA ; used to only be open 7am-7pm est now 24 hrs as new employee likely to get later or overnight shifts ; supervisors aren't always available when needed
