Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.4 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 131 reviews)); "Great people and a good company that truly believes in its product." ((in 50 reviews)); "Great Team members" ((in 37 reviews)); "Good Work/Life Balance" ((in 36 reviews)); "Accepting and patient managers, work from home, you don't have to be treated as a punching bag for customers, supportive, good environment" ((in 36 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 19 reviews)); "They threw new people on phones with little training and no help." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "average salary compensation and lack of pay transparency" ((in 12 reviews)); "Awful managers." ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

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HealthEquity Inc.

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(948 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

948 reviews

3.0

Sep 15, 2022

Wish I could shave off a half star

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- HSA benefit - Remote work flexibility - Growth opportunities - Mostly recession proof - Can disconnect at the end of the day

Cons

- Hectic environment - Entitlement among "teammates" leads to constant disrespect towards other departments - Decision making is often reactive rather than proactive - Burnout is real easy to achieve and hard to bounce back from - Primary policy is to never inconvenience anyone, regardless of the situation - Wages are still not where they should all be, but there are signs of improvement

HealthEquity Inc. Response

Thank you for your candid review. We are glad to hear that you have enjoyed the benefits of our flexible work culture and our growth mindset. We are grateful for the work that you do and your contributions to HealthEquity. Although we strive for excellence, we apologize that you have had any negative experiences while we navigate changes within the organization. Your feedback is important, and we encourage you to share your concerns with your manager as well.

4.0

Sep 13, 2022

HealthEquity, Inc.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I really love the culture!

Cons

I feel that the company is experiencing some growing pains at the moment!

HealthEquity Inc. Response

We love to hear when our team members benefit from our remarkable culture and want to thank you for being part of it! We also appreciate your patience as we navigate through growth at HealthEquity. We are working hard to ensure every team member feels part of a "Purple" culture.

4.0

Sep 11, 2022

Advancement Opportunities

Finops supervisor

Recommend

CEO approval

Business Outlook

Pros

There is room to grow

Cons

Competitive Salaries N/A N/A N/A N/A

Viewing 442 - 444 of 948 Reviews

Jobs at HealthEquity Inc.

Service Ops Support Analyst

Sr Third Party Risk Analyst (TPRM)

Director, AI Enablement

Director, 3rd Party Security Risk

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HealthEquity Inc.

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Wish I could shave off a half star

HealthEquity, Inc.

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