Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.4 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 122 reviews)); "Great people and a good company that truly believes in its product." ((in 51 reviews)); "Great team members" ((in 41 reviews)); "Pay was great" ((in 39 reviews)); "Work life balance was great" ((in 37 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 19 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 12 reviews)); "Awful managers." ((in 12 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews)); "training is definitely valuable, but it would be even better if we received additional compensation for taking on these extra responsibilities." ((in 8 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(948 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

948 reviews

4.0

Aug 30, 2022

Good

Internal auditor

Recommend

CEO approval

Business Outlook

Pros

Good management team that cares for employees

Cons

Pay could be better than it is

HealthEquity Inc. Response

3y

Thanks for your review. We're happy to hear that you have found trust with your leaders and enjoy your co-worker relationships. We're always striving to improve. Our compensation team is working hard to ensure that pay is competitive in the marketplace. We appreciate your feedback!

5.0

Aug 23, 2022

Good

Senior cobra analyst

Recommend

CEO approval

Business Outlook

Pros

care about employees and its remote

Cons

lots of moving parts and communication is lacking

HealthEquity Inc. Response

3y

Thanks for your candid review. You're right, communication is so important to help a team thrive and we will continue working to improve on that. We hope you expressed this information with your leader or people team prior to your departure. We wish you the best in your future endeavors!

3.0

Aug 22, 2022

Good people, insufficient staffing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

HealthEquity has a great social mission and is sincere in trying to equip individuals with the tools to be financially prepared both for medical expenses (planned and unplanned) and retirement. There are some of the smartest, kindest, inspiring people I've had the pleasure to work with. The company is in a space that is largely recession-proof, and the rising interest rate environment will benefit HealthEquity. Strong benefits, especially their own HSA match.

Cons

HealthEquity has made a number of significant acquisitions over the last few years. These acquisitions have allowed the company to broaden its product portfolio and strengthen its partner ecosystem. They did not seem to appreciate the additional ongoing work these acquisitions would bring. Parts of the company are overwhelmed just trying to "keep the lights on". HealthEquity tends to pay below market average, so turnover has become an issue. The management team that was put in place a few years ago have brought over a number of their colleagues from prior companies. There are a lot of good people that have come over, but it has started to feel a bit cliqueish.

HealthEquity Inc. Response

3y

Thanks for your review on HealthEquity. We're happy to hear that that you loved the people you worked with. We know that a lot has changed over the years, but one thing we know is that we cannot do it without our team members. We appreciate the hard work and dedication and will continue to learn and improve the lives of our teammates. While you're no longer with HealthEquity, we wish you the best with your newest career or desired path.

Viewing 445 - 447 of 948 Reviews

Jobs at HealthEquity Inc.

Service Ops Support Analyst

Sr Third Party Risk Analyst (TPRM)

Director, AI Enablement

Director, 3rd Party Security Risk