Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.4 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 122 reviews)); "Great people and a good company that truly believes in its product." ((in 51 reviews)); "Great team members" ((in 41 reviews)); "Pay was great" ((in 39 reviews)); "Work life balance was great" ((in 37 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 19 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 12 reviews)); "Awful managers." ((in 12 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews)); "training is definitely valuable, but it would be even better if we received additional compensation for taking on these extra responsibilities." ((in 8 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

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HealthEquity Inc.

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(948 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

948 reviews

5.0

Aug 18, 2022

Loved it

Member service representative

Recommend

CEO approval

Business Outlook

Pros

I loved this place and I’m sure going to miss it. Everyone was so nice and the work was pretty easy to get used to!

Cons

Schedule changes kind of got in the way of a lot of things

HealthEquity Inc. Response

Thanks for your great review. We love to hear that you had great experiences with your fellow teammates during your time here at HealthEquity. Good luck in your newest adventures!

5.0

Aug 18, 2022

Great company and culture going through growing pains but set up for long term success.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Leaders truly care about the organization and its values. They pay attention to internal and external feedback and work to figure out ways to fix problems. Great culture overall.

Cons

The company is going through some growing pains and learning the value of data. While it means there can be a lot of work now to try to answer questions, it seems like the leaders are in place to make the jump.

HealthEquity Inc. Response

Thanks for sharing your feedback. We're happy to hear that you love the culture here. We do too! While we know that there is a lot of change happening, we know we couldn't do it without our remarkable teammates. Your dedication and hard work will help us improve our processes. We encourage you to be a voice on the things we may still need to change and to share them with your leader or people team. We're here for you!

5.0

Aug 17, 2022

Awesome Company

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

Team environment. People oriented. Great management.

Cons

Salary is not discussed nor at medium income.

HealthEquity Inc. Response

Thanks for taking the time to leave us a review. Our compensation team is always working hard to make sure our compensation remains competitive. If you would like to discuss any other concerns, please reach out to your leader or the people team at: people@healthequity.com.

Viewing 448 - 450 of 948 Reviews

Jobs at HealthEquity Inc.

Service Ops Support Analyst

Sr Third Party Risk Analyst (TPRM)

Director, AI Enablement

Director, 3rd Party Security Risk

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Loved it

Great company and culture going through growing pains but set up for long term success.

Awesome Company

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