Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 979 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Director (12) , Member Services Representative (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 125 reviews)); "Great people and a good company that truly believes in its product." ((in 56 reviews)); "Great Team members" ((in 40 reviews)); "Work life balance was great" ((in 37 reviews)); "Pay was great" ((in 34 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"New CEO directs large layoffs in all departments and did it strategically so they didn't have to provide state warn notices." ((in 20 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 15 reviews)); "Awful managers." ((in 14 reviews)); "average salary compensation and lack of pay transparency" ((in 12 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What HealthEquity Inc. locations have received the highest employee ratings?

Price , Atlanta , Phoenix , Louisville , Irving , Draper , Milwaukee , Dallas

Skip to content Skip to footer

Notifications

HealthEquity Inc.

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(947 total reviews)

Scott Cutler

31% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

947 reviews

1.0

Aug 14, 2025

Should have gone back to my former employer

Engineer

Recommend

CEO approval

Business Outlook

Pros

100% remote workforce, Unlimited PTO for salaried employees

Cons

As an employee, my HSA card was declined more times than not despite having over well north of the purchase amount as available balance in the account. Should have been my sign to start looking for a new job before the RIFs happened. After initial reduction in force in November and being told not to worry and there wouldn't be any more, my time finally came. Leadership continued to tell Employees in large conference calls that no more RIFs were coming, and more came, then again and then once more that I'm aware of. The flagrant and open lies from Merv and Eli are disappointing.

HealthEquity Inc. Response

9mo

Thank you for sharing your perspective. We’re glad you valued the flexibility of remote work and flexible time off. We also hear your concerns around reductions in force and your experience with account access. We don’t take decisions that impact our teammates lightly, but in an ever-changing environment we sometimes have to make difficult adaptations to support the company long term and continue delivering for our members. We appreciate your candidness — feedback is always welcome as it helps us find ways to make experiences better for both teammates and members.

5.0

Aug 14, 2025

Great company, people and culture

Vp of talent

Recommend

CEO approval

Business Outlook

Pros

The people are the best part of HealthEquity

Cons

A little behind in internal tech and processes.

HealthEquity Inc. Response

9mo

Thank you for your feedback! We’re glad you’ve experienced the people-first culture that makes HealthEquity special. Our teams understand the importance of strong internal processes and are always looking for ways to improve.

1.0

Aug 12, 2025

Review headline

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Wfh too many changes in company

Cons

Changes members get upset locked out of their acct

HealthEquity Inc. Response

9mo

Thank you for sharing your experience. We’re glad you’ve found value in the ability to work from home, and we also hear your concerns about the impact of change — both for teammates and members. Please know that all decisions are made with the goal of better protecting our members. Feedback like this helps us see where we have opportunities to make our experience even better. Thank you for sharing.

Viewing 49 - 51 of 947 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

AVP Corporate Reputation & External Communications

Sr Contracts Administrator

Manager, Data Program Management

HealthEquity Inc. reviews FAQs

Reviews HealthEquity Inc. reviews

HealthEquity Inc.

HealthEquity Inc. reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Should have gone back to my former employer

Great company, people and culture

Review headline

Jobs at HealthEquity Inc.

HealthEquity Inc. reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

HealthEquity Inc. reviews FAQs

Jobs at HealthEquity Inc.