Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 980 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Director (12) , Member Services Representative (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 122 reviews)); "Great people and a good company that truly believes in its product." ((in 53 reviews)); "Pay was great" ((in 42 reviews)); "Great team members" ((in 39 reviews)); "HealthEquity leadership is great!" ((in 35 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 26 reviews)); "They show their "purple culture" through constant layoffs." ((in 20 reviews)); "Awful managers." ((in 13 reviews)); "They threw new people on phones with little training and no help." ((in 12 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(948 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

948 reviews

1.0

Jun 18, 2023

Hell Equity - run the other way!

Data engineer

Recommend

CEO approval

Business Outlook

Pros

Decent salary and benefits package.

Cons

HR favors bad managers with no leadership skills over lower level employees that are mistreated, misguided and treated like trash. I tell everyone that asks me about this company that it should be called “Hell Equity”.

HealthEquity Inc. Response

2y

Thank you for taking the time to leave a review. We are glad that you enjoyed our Remarkable benefits and compensation package. We're sorry that your experience did not meet your expectations. Our Talent Partner team works to ensure each leader is selected based on appropriate and beneficial skillsets for both the business and its team members. As we are always looking to improve, we hope you took the time to provide constructive and actionable feedback to your leaders and People team before your departure.

2.0

Mar 27, 2023

Crippled With Fear

Sr product owner

Recommend

CEO approval

Business Outlook

Pros

A solid mission of providing health benefits in a way that can lead to individual wealth. The mission is where the pros list ends on the product and engineering side of the company. The operations side of the house seems like a solid place to work, and the team members in those groups seem dedicated and genuinely happy to be here.

Cons

Engineering is lead by a bully CTO that has transitioned from a healthy amount of product growth to a fear driven culture with so many oversights and roadblocks to delivery that literally nothing gets done on many “teams” in a matter of less than a year. I quote teams because an unjustified RIF had already crippled a lot of them, and what we really have is pairs of engineers trying to do the work of 5-7 people. The amount of pointless meetings is insane and inane, across the board. Cutting your entire Test engineer organization, and then expecting an increase in quality just means nothing is delivered.

HealthEquity Inc. Response

3y

Thanks for providing this feedback, which we will share with our technology leaders. We are glad to hear that you resonate with our remarkable mission. Following the hire of our new CTO last year, HealthEquity began a technology transformation. That transformation has unfortunately necessitated reductions in force in our Technology Department that helped us realign our skill strategy with our future-state vision. Those decisions were made carefully, applying specific business criteria, by the appropriate senior leaders. We encourage you to take any remaining concerns to your leaders or the People Team. We appreciate your contributions.

1.0

Jan 23, 2023

Archaic tech with a splash of bad management

Software engineer

Recommend

CEO approval

Business Outlook

Pros

The company stock bonus program is good!

Cons

Stock bonus is future money with constant layoffs this can be pie in the sky. The technology stack is archaic, never seen something like this. Most devs have absolutely no idea how to solve problems rather defer to patches and bandaids. A lot of yelling and scrambling in team meetings, non developers are out touch and ignorant to the plight of the devs While they boast about purple culture, in all honesty the engagement is pretty mediocre and it's difficult to contrast your work with others as everyone tries to act like they do actual work when really a couple of people do all the heavy lifting.

HealthEquity Inc. Response

3y

Thanks for providing this feedback, which we will share with our technology leaders. Following the hire of our new CTO last year, HealthEquity began a technology transformation. That transformation has unfortunately necessitated reductions in force in our Technology Department that helped us realign our skill strategy with our future-state vision.

Viewing 58 - 60 of 948 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Intern - Public Policy and Government Affairs

Director, AI Enablement

Manager, Data Program Management