Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 980 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Director (12) , Member Services Representative (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 120 reviews)); "Great people and a good company that truly believes in its product." ((in 49 reviews)); "Great team members" ((in 40 reviews)); "Pay was great" ((in 38 reviews)); "Good Work/Life Balance" ((in 32 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 22 reviews)); "Awful managers." ((in 14 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 11 reviews)); "training is definitely valuable, but it would be even better if we received additional compensation for taking on these extra responsibilities." ((in 8 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(948 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.0

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

948 reviews

1.0

Nov 21, 2024

Data Team and the DBAs are disingenuous and we all feel it.

Security

Recommend

CEO approval

Business Outlook

Pros

There are some really smart men *AND* women I work with.

Cons

Regrettably, a friend is facing potential dismissal over an HR benefit (I don't want to bring up specifics). He raised the issue with HR and was reassured of his position's security while on leave. I wish I could offer more support, especially as my wife is expecting, but, I cannot possibly risk my job. Women often face undervaluation and marginalization. I witnessed a VP harshly criticize a highly competent female employee, using language more suitable for addressing a child. Though English isn't my first language—I am fluent in Hindi and Bengali—I'm often startled by colleagues' comments, which they might assume I don't understand. I wish to avoid legal complications, yet the recently publicized data breach was foreseeable. We all possess the capability to download extensive data using provided tools. My intention isn't to cause disruption, but I hope for market improvements. The thought of work fills me with apprehension.

HealthEquity Inc. Response

1y

Thank you for sharing your experience. We regret that you felt this way during your time with the HealthEquity. We are committed to fostering an inclusive environment and take concerns like yours very seriously. To better understand your experience and address your concerns, we encourage you to contact your People Business Partner or use EthicsPoint, our anonymous hotline. Please be assured that we have strict policies against retaliation for those who raise issues in good faith. We value your feedback and strive to continually improve our workplace for everyone.

1.0

May 5, 2024

Great Job- Horrible leadership

Sales support

Recommend

CEO approval

Business Outlook

Pros

lots of positions and the money is great.

Cons

You are a number, and management will treat you as that. They preach kindness and inclusiveness in all their meetings, yet management doesn't treat you that way individually.

HealthEquity Inc. Response

2y

We appreciate the time you took to leave us feedback. We're sad to learn that you haven't felt valued as an individual teammate. We are constantly striving to enhance the experience we offer, and we encourage you to share your concerns directly with your people business partner. Your well-being and sense of belonging are paramount to us, and we want each of our teammates to feel recognized and appreciated. Rest assured, we will relay your feedback to our leaders as we work towards creating a more supportive and inclusive environment for everyone. Thank you for helping us improve.

1.0

Apr 15, 2023

Don't do it

Benefits advisor

Recommend

CEO approval

Business Outlook

Pros

If you don't mind giving up breaks to catch up on notes with back to back calls, or surrendering breaks to go to the bathroom. Or not having your medical records accepted as a proof of absence.... This is the job for you. They offer voluntary time off with no pay, as opposed to giving you actual pto.

Cons

Heading system penalizes you when you have back to back calls. No medical leaves unless you have been with the company atleast a year. To vacation time accrual, no sick leave or any other pto accrual. 3 second notice to layoff, hostile work environment. Place can make you really hate your job.

HealthEquity Inc. Response

3y

Thank you for leaving a review of HealthEquity. We are sorry to hear that your experience has been less than remarkable. Full-time exempt team members enjoy our uncapped vacation policy plus up to 80 hours of paid sick leave each year. Non-exempt team members enjoy a minimum of 18 days of annual PTO. Additionally, team members receive 13 paid holidays per year. We also provide rest and meal breaks to our non-exempt team members, and we don't tolerate a hostile work environment. HealthEquity is also fully committed to its non-discrimination and leave policies and provides FMLA leaves and ADA accommodations in accordance with applicable law. We hope that you take the time to express your concerns to your People business partner so that they can best help you achieve the positive work experience that we prioritize. Thank you for your contributions.

Viewing 67 - 69 of 948 Reviews

Jobs at HealthEquity Inc.

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