HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(948 total reviews)
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Scott Cutler

33% approve of CEO

53% positive business outlook

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

948 reviews
1.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home is nice. Product is strong -especially cyber security has improved product for external stakeholders.

Cons

For internal stakeholders, restructuring changes in 2025 laid off valuable teammates. It was said that this was not based on poor performance (so based off $?). New clients were not matched to teammates according to expertise. This internally has caused chaos and stress in workload and distrust and insecurity. New PPP Metrics do not align well with responsibilities.

2.0
Jul 26, 2025

Just a number until I’m not

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits, good product, great people

Cons

Toxic leadership, misaligned expectations, managing with fear, unwillingness to listen and “hear” the front lines, inability to organize and lead. Ivory tower mentality, good old boys club

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HealthEquity Inc. Response
9mo
Thank you for taking the time to share your thoughts. We’re glad to hear you’ve experienced strong pay, benefits, and relationships with great people — those are important parts of what makes HealthEquity special. We also hear the concerns you’ve raised. Our teammates mean a lot to us and are the backbone of how we reach our mission, so it’s important that they feel seen, heard, and supported. Feedback like this matters — it helps our leaders better understand how decisions and changes are being experienced on the front lines and where there may be opportunities to improve. We appreciate your honesty and your passion for our mission.
3.0
Jul 1, 2025

Company going down

Recommend
CEO approval
Business Outlook

Pros

Good medical benefits, incentives for additional HSA Contributions, PTO accrued a quickly, summer time a lot of VTO

Cons

Company no longer taking accountability Letting the front line - member & client specialist deal with the repetitive angry people Pressuring us to hit certain numbers other wise your annual bonus is gone Oh and took away monthly bonus Lastly they make you no longer take accountability as a whole company of any mistakes because we do not notify ANYONE of issues until the issue is happening or becoming a trend You will get stuck in the same position

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HealthEquity Inc. Response
11mo
We’re glad you’ve found value in the benefits and time-off policies. We know how hard this work can be, especially when challenges arise without clear communication or support. We're working to improve how we surface issues, communicate proactively, and recognize the effort it takes to deliver a strong member experience. Supporting our front-line teams is critical to our success, and your feedback helps guide where we need to do better.
Viewing 64 - 66 of 948 Reviews

Glassdoor has 980 HealthEquity Inc. reviews submitted anonymously by HealthEquity Inc. employees. Read employee reviews and ratings on Glassdoor to decide if HealthEquity Inc. is right for you.