Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 979 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Director (12) , Member Services Representative (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 128 reviews)); "Great people and a good company that truly believes in its product." ((in 48 reviews)); "Great team members" ((in 39 reviews)); "Good Work/Life Balance" ((in 38 reviews)); "Pay was great" ((in 38 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 25 reviews)); "They show their "purple culture" through constant layoffs." ((in 20 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "Awful managers." ((in 13 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(947 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.0

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

947 reviews

2.0

May 28, 2025

Was good while it lasted, but they do not care about you

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Coworkers are great, everyone is in it together. Always happy to collaborate. The benefits are also a pro. Used to be an absolutely fantastic place to work under the previous executive leadership.

Cons

Since getting new executive leadership, there has been 3 rounds of layoffs that have absolutely gutted a lot of corporate departments in favor of outsourcing a lot of the roles. These 3 rounds have occured since the beginning of this year. In the middle of this, 60 people (with executive leaders) went to DC while everyone else was told to spend no more money and that budget was null- and then posted all over social media about it while dozens of "Looking for Work" posts on LinkedIn popped up. They preach how "purple" they are, but they do not actually care about you whether you've been there for one year, five years, ten years, or fifteen years. The company isn't even doing poorly. Unfortunately, at the end, you learn that to them you were just a number- even if you were part of what made them so great in the first place.

HealthEquity Inc. Response

11mo

Thanks for taking the time to share your thoughts. We’re glad to hear you had a strong connection with your coworkers. That kind of collaboration and support is something we’re proud of. At the same time, we know recent changes have been tough. Shifting strategies and priorities can create uncertainty, and while decisions like outsourcing and restructuring are never easy, they’ve been made to position us for long-term success. We recognize that not everyone will agree with every move we make. But we’re staying focused on building a strong future and supporting our teams as best we can along the way. Wishing you the best in what’s next.

5.0

May 27, 2025

Great Company

Finops specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits, Loyal to there employees

Cons

None, there are no cons

HealthEquity Inc. Response

11mo

Thanks so much for the kind words! We’re glad to hear you’ve had a great experience and feel supported. That’s exactly what we’re aiming for. We’ll keep working to make HealthEquity a place where people feel valued and set up to thrive.

1.0

May 26, 2025

Pure Evil

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay keeps people locked into misery

Cons

Senior leadership is completely clueless and arrogant. Somehow have managed to convince the new ceo they are not the problem, and everyone else is (now fired). Never hesitate to start overly-ambitious projects, fail, and pass them off (and the blame, aswell) to others.

HealthEquity Inc. Response

11mo

Thanks for sharing your experience. We’re sorry to hear you felt this way during your time here. Leadership changes can be tough, and we know not every decision lands well with everyone. That said, our senior leaders and CEO are focused on listening, learning, and doing right by the team, even when it’s hard. We have big ambitions because we care deeply about our mission. And when things don’t go as planned, we work to learn and get better. We know we have room to grow, and we’re committed to doing that. Wishing you the best in whatever’s next.

Viewing 76 - 78 of 947 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

AVP Corporate Reputation & External Communications

Sr Contracts Administrator