Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 979 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Director (12) , Member Services Representative (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 128 reviews)); "Great people and a good company that truly believes in its product." ((in 48 reviews)); "Great team members" ((in 39 reviews)); "Good Work/Life Balance" ((in 38 reviews)); "Pay was great" ((in 38 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 25 reviews)); "They show their "purple culture" through constant layoffs." ((in 20 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "Awful managers." ((in 13 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(947 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.0

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

947 reviews

3.0

Jun 3, 2025

NEW CEO

Member service specialist ii

Recommend

CEO approval

Business Outlook

Pros

One major advantage was the opportunity for growth within the company. However, I’m not sure if that’s still true, since the new systems have made it much harder to meet our metrics. The changes have introduced numerous technical issues and bugs, which are affecting both employees and members.

Cons

I understand the business rationale behind making changes, but it feels like the new CEO is more focused on proving himself than on truly supporting our members. As a result, we're offering less help to our members, and this is reflected in the negative feedback we're receiving in our surveys. Cross-training is definitely valuable, but it would be even better if we received additional compensation for taking on these extra responsibilities.

HealthEquity Inc. Response

11mo

Thanks for sharing such thoughtful feedback. We’re glad you saw growth opportunities here. That’s something we’ve always valued and want to continue providing. We also recognize that the recent system changes haven’t been smooth for everyone. The technical hiccups have been frustrating, and we’re actively working to resolve them so teammates can do their best work and members get the support they need. Change is never easy, and we know it’s a tough balancing act between evolving as a business and maintaining the experience our teams and members expect. Your feedback is a good reminder of how important it is for leaders to stay connected, speak up, and support their teams through transition. We appreciate your honesty and your care for the mission.

4.0

May 30, 2025

great benefits

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

great benefits, great purple culture

Cons

very busy, hard work/life balancde

HealthEquity Inc. Response

11mo

Thanks for the shoutout! We’re glad you’re enjoying the benefits and the purple culture we care so much about. We hear you on the pace. It can definitely get busy, and we’re always looking for ways to help teams manage workloads and protect time outside of work. Appreciate you calling it out - it’s something we’re continuing to work on. Thanks again for sharing your experience!

1.0

May 30, 2025

Woke Nonsense

Senior business analyst

Recommend

CEO approval

Business Outlook

Pros

Decent pay, decent benefits, I suppose.

Cons

They attempted to force their entire population to inject experimental drugs. They prioritize foreigners over Americans.

HealthEquity Inc. Response

11mo

Thank you for bringing your concerns to our attention. HealthEquity complies with applicable law. As a federal contractor, HealthEquity was required in 2021 to notify its employees of President Biden's Executive Order which mandated that the employees of federal contractors receive the COVID-19, absent an accommodation based on disability or religious belief. But we also notified our employees 3 months later that we were removing the upcoming vaccination deadline after a federal judge enjoined the Executive Order. HealthEquity also takes its Policy Against Unlawful Harassment and Discrimination very seriously, including making employment decisions based on merit and not protected class. If you believe you experienced discrimination during your employment, we wish you would have availed yourself of HealthEquity's published complaint mechanisms so that we could investigate your concerns. You can still do so now by making a report via HealthEquity's ethics hotline.

Viewing 73 - 75 of 947 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

AVP Corporate Reputation & External Communications

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