Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 979 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Director (12) , Member Services Representative (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 128 reviews)); "Great people and a good company that truly believes in its product." ((in 48 reviews)); "Great team members" ((in 39 reviews)); "Good Work/Life Balance" ((in 38 reviews)); "Pay was great" ((in 38 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 25 reviews)); "They show their "purple culture" through constant layoffs." ((in 20 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "Awful managers." ((in 13 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(947 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.0

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

947 reviews

1.0

Jul 31, 2015

Product Team

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Purple Culture: Many of the employees believe they can improve the service provided to the customer. Very proactive LGBT community. Wellness program is first rate.

Cons

Prior to be publically traded (HQY), this company was very innovative. Since becoming a public company, they have become mired in red tape. The mobile app is a great example of the failure. I have witnessed two highly qualified individuals hired for the product team (Dir. of Investment services position) to have their position dissolved in less than six months. Both individuals were subjected to what I'd define as abussive treatment to include numerous sessions were they were publically berated by thier supervisor I have decided to look else where based on what I saw. Very unprofessional.

HealthEquity Inc. Response

10y

Thank you for your review of HealthEquity on Glassdoor. We appreciate hearing candid feedback from our team members so that we can best create a positive working environment for our team. While I am disappointed to hear of your experience, I can ensure you that HealthEquity has and does foster an environment of innovation. This is represented in our business initiatives such as our monthly Project Review Board (PRB) which scopes our projects for innovation based on data driven concepts and by listening to the voice of the consumer. HealthEquity does not look to rest on our past accomplishments but rather continually listen to the consumer to best respond in the marketplace. Please feel free to reach out to our People Team with any additional constructive feedback so that we can continue to enhance our environment at HealthEquity. Thank you for your contributions to the team.

5.0

Jul 22, 2015

Technology

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work. Work hard/play hard mentality. Really great culture. Great to be part of a growing, successful organization. The organization is made up of very dedicated, engaged achievers.

Cons

The only down side I can would be for people that aren't motivated or unable to execute - this would not be a good culture for them.

1.0

Jun 25, 2015

Member Services

Member services specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits, training, company activities, subsidized healthy snacks. HSA contributions, wellness programs. My individual supervisor was great.

Cons

Negative work enviroment, micromanagement, heavy work load and no time to complete tasks except before or after shift. Every other supervisor attempted to micromanage me and control my every move. No time off phones, call after call.

HealthEquity Inc. Response

10y

Thank you for your review of HealthEquity on Glassdoor. We appreciate hearing from our team members so that we can better create the positive working environment that we strive for. We have reviewed your concerns and will take them into consideration as we continue to grow the business. The Member Services opportunity is one that gets busy and stressful at times so we appreciate all our team members contributions in that department. While I am disappointed to hear about your experience in the role, I can ensure you that we take these reviews seriously and take action to create a more enjoyable working environment. Thank you for your contributions to Member Services and to HealthEquity.

Viewing 874 - 876 of 947 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

AVP Corporate Reputation & External Communications

Sr Contracts Administrator

Manager, Data Program Management