Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 979 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Director (12) , Member Services Representative (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 114 reviews)); "Great people and a good company that truly believes in its product." ((in 48 reviews)); "Great Team members" ((in 40 reviews)); "Pay was great" ((in 37 reviews)); "Good Work/Life Balance" ((in 36 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 22 reviews)); "They show their "purple culture" through constant layoffs." ((in 19 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "Awful managers." ((in 14 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(947 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

947 reviews

4.0

Mar 10, 2025

Definitely not bad

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home, all equipment provided, partial internet reimbursement.

Cons

No networking, unhelpful supervisors and managers with very little to no knowledge or interest in actually helping-along with great lack of empathy. very unreasonable expectations, no sick time, more disingenuous people than not. Treated with little to no integrity or appreciation.

HealthEquity Inc. Response

1y

Thank you for sharing your feedback. We're glad to hear that you appreciate our work-from-home flexibility, equipment provisions, and internet reimbursement benefits. We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our goal is to foster a supportive and respectful work environment, and we take concerns like these seriously. We’re always looking for ways to improve, including refining processes, ensuring fair expectations, and strengthening leadership support. If you have specific suggestions, we encourage you to share them through internal channels. Your input helps us grow and create a better experience for all teammates.

3.0

Mar 3, 2025

Commitment to Work From Home makes role sticky

Data solutions engineer

Recommend

CEO approval

Business Outlook

Pros

Work From Home HSA Investing Unlimited PTO Fair Managers

Cons

Pay should be higher information silos but improving with cloud knowledge base on-boarding

HealthEquity Inc. Response

1y

We appreciate your feedback! It’s great to hear you value our remote work, benefits, and leadership. We recognize the importance of competitive pay and clear role definitions and are continuously reviewing compensation and job structures to align with market standards. Thanks for sharing your insights and helping us improve!

5.0

Mar 3, 2025

Always Striving for the Better!

Facilitator

Recommend

CEO approval

Business Outlook

Pros

Great culture, Remote first work environment, Works to find new and innovative ways to grow as an employer and as a Third-Party Administrator.

Cons

Too many platforms and processes that vary per platform.

HealthEquity Inc. Response

1y

Thanks for your feedback! We're glad you value our culture, remote-first approach, and focus on innovation. We hear you on the platform complexity and are actively working to streamline processes for a smoother experience. Your insights help us improve, and we appreciate all you do for HealthEquity!

Viewing 100 - 102 of 947 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Director, AI Enablement