Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 980 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Director (12) , Member Services Representative (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 124 reviews)); "Great people and a good company that truly believes in its product." ((in 52 reviews)); "Great Team members" ((in 43 reviews)); "HealthEquity leadership is great!" ((in 34 reviews)); "Good Work/Life Balance" ((in 33 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 26 reviews)); "I expected a large layoff, that comes with the territory." ((in 19 reviews)); "Awful managers." ((in 12 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 11 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(948 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

948 reviews

4.0

Apr 12, 2023

I enjoyed my time at Health Equity

Scrum master

Recommend

CEO approval

Business Outlook

Pros

Great relationships with my agile leaders and other scrum masters, opportunities for performance bonuses twice a year as well as profit sharing, great work life balance and opportunity to work remotely. Great efforts for diversity and inclusion throughout the year and consistent opportunities to discuss and plan for career growth.

Cons

The unexpected layoffs were a let down but it can happen in any industry at any company. The generous severance pay and help with insurance over a year later speaks for itself-- they're a great employer.

HealthEquity Inc. Response

3y

Thanks for leaving us a review! We are so glad to hear that you had great relationships with your leaders and were able to take advantage of a healthy work life balance. HealthEquity began a technology transformation that has unfortunately necessitated reductions in force in our Technology Department that helped us realign our skill strategy with our future-state vision. Those decisions were made carefully, applying specific business criteria, by the appropriate senior leaders. We wish you the best of luck in the future and are grateful for your contributions!

4.0

Dec 24, 2022

Good & Bad

Claims examiner

Recommend

CEO approval

Business Outlook

Pros

Room for growth, decent pay (in TX), cool leadership and teammates. I loved my jobs with this company. Managed to get promoted twice in a year.

Cons

Liars. This is my only cons listed because I lost my job here at a time when I was literally going through it. They told unemployment that I did something I didn’t do and it hurts because I gave the company my all for them to lie on me so they wouldn’t have to pay me. Worked for them for 3 years. I left it alone because I got a better job but I will never forget because I’ve always been honest and I was one of the top performers within the company. I won’t deny I’m bitter but that’s due to the defamation of character.

HealthEquity Inc. Response

3y

Thanks for providing this feedback. We are happy to hear you loved your job with HealthEquity and your managers. Please know that team member decisions are never made lightly or without thorough review. We wish you the best in your future endeavors.

3.0

Mar 27, 2022

Good company atmosphere for the right person

Regional sales director

Recommend

CEO approval

Business Outlook

Pros

Clear goals, problem-solving atmosphere, team-oriented

Cons

racist, chauvinistic culture. Leadership is all white men, Mormons and evangelicals.

HealthEquity Inc. Response

4y

Thanks for your review; we are sad to hear your opinions on our diversity and inclusion efforts. At HealthEquity, diversity and inclusion are key to our company culture, but they are also fundamental to the success of our business. We seek to make HealthEquity a place where diversity of thought, culture, orientation, identity, and experience enhance every aspect of what we do.

Viewing 112 - 114 of 948 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Intern - Public Policy and Government Affairs

Director, AI Enablement

Sr Data Protection Cryptography Engineer