Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 120 reviews)); "Great people and a good company that truly believes in its product." ((in 57 reviews)); "Great Team members" ((in 39 reviews)); "Pay was great" ((in 39 reviews)); "Good Work/Life Balance" ((in 37 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 23 reviews)); "They show their "purple culture" through constant layoffs." ((in 18 reviews)); "Unrealistic expectations, metric driven, unsafe leadership, poor lower and mid management and inconsistent support, constant process changes with little to no training." ((in 15 reviews)); "Awful managers." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

31% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (949 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews

3.0

Jun 4, 2024

It's A Job!

Member service specialist i

Recommend

CEO approval

Business Outlook

Pros

HealthEquity (HQY) works with their employees. HQY listens to what we say and, in their time, corrects the issue. HQY tries to make work/life balance. HQY tries to make work fun, with a "Facebook" type page and with other activities. HQY allows paid time for their employees to assist their organizations to help others in the area.

Cons

HealthEquity (HQY) is a big company. Sometimes it feels as if I am just a number. HQY does not communicate well with other departments. for example, when on FMLA, was told that I should ONLY reach out to the FMLA department, but to return from FMLA, I must reach out to FMLA, and other departments in order for me to come back to work, then when done, my schedule was messed up to 6 times before I was actually able to work. HQY, takes a while to recognize their employees, unless you have been with the company for a while, because they are so big, which makes me feel like a number, instead of someone helping others to help their health needs be met.

HealthEquity Inc. Response

1y

Thank you for your thorough and honest review of HealthEquity! We’re encouraged to hear that you feel supported in maintaining a healthy work-life balance and that your voice is heard. Each teammate's experience is highly valued, and your feedback is both valuable and insightful. While we will share your comments with our leadership team, we also encourage you to discuss your feedback with your direct leader to explore ways they can best support you. Thank you for your contributions!

5.0

Jun 4, 2024

Purple is the way to be!

Sr. manager partnership services

Recommend

CEO approval

Business Outlook

Pros

Excellent culture, room for advancement, opportunities to participate in projects you're passionate about, able to be involved in process improvements and enhancements, get a chance to work with amazing people and teams. I love working for HQY and have already referred 2 people that were hired with the company and would do so again.

Cons

acquiring companies/new accounts too often, system migrations feel never ending, removed RSU opportunities for new hires and severe restrictions for high performers.

HealthEquity Inc. Response

2y

Thank you for leaving an honest review of your experience at HealthEquity! We're thrilled to celebrate your dedicated tenure with us and sincerely appreciate your valuable contributions. It's wonderful to know that you have felt supported in your growth and career advancement. Your feedback is important, and we will share it with our leadership team. Your experience is crucial to us and will be thoughtfully considered.

5.0

May 26, 2024

Great company to work for

Technical integration manager

Recommend

CEO approval

Business Outlook

Pros

Managers are supportive and there is a lot of flexibility.

Cons

Compared to other people in the industry our pay is on the lower end.

HealthEquity Inc. Response

2y

Thank you for taking the time to share your valuable experience. We're glad to hear about your positive interactions with your leaders and your sense of flexibility! For any compensation concerns, we encourage you to discuss them with your leader. Our total rewards team is committed to ensuring our competitiveness in the current market.

Viewing 184 - 186 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Regional Sales Executive

Sr Third Party Risk Analyst (TPRM)