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      HealthSherpa

      Engaged Employer

      HealthSherpa reviews

      4.3

      90% would recommend to a friend

      (49 total reviews)

      George Kalogeropoulos

      89% approve of CEO

      84% positive business outlook

      Ratings by demographic groups

      HealthSherpa has an employee rating of 4.3 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HealthSherpa employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      49 reviews
      1.0
      Jul 28, 2023

      Great place to work if you aren't hourly.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, autonomy and reasonable accommodations.

      Cons

      Internal promotions seem to be geared toward very specific groups of people. Upper management makes it clear that the support roles are easily replaced and not valued. The metrics by which you are compensated do not correlate with the job functions.

      avatar
      HealthSherpa Response
      2y
      We appreciate you taking the time to share your thoughts. We're committed to having a workplace where everyone can thrive and we're sorry you didn't feel that your experience reflected that. If you are open to sharing more around internal promotions being "geared toward very specific groups of people" so we can further investigate, please reach out to our People Operations team.
      3.0
      Jul 11, 2023

      1 Bad Apple Really Can Ruin the Bunch

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      HealthSherpa has the best Senior Leadership I've seen of all the companies I've worked for. The founders are very transparent and communicate the company's status and long and short-term plans. They have a great People Ops team that actually values Diversity, Equity, and Inclusion. While they don't always get things right, the company, as a whole, does try to learn from its mistakes.

      Cons

      While Senior Leadership is stellar, middle management tends to be a crap shoot. Like many companies, sometimes high-performing ICs are promoted to management but have absolutely no management experience or skills. This can lead to some teams having a really toxic atmosphere, even when the rest of the organization has a great culture. The old addage is true: one bad apple really can spoil a whole barrel.

      avatar
      HealthSherpa Response
      2y
      Thanks for taking the time to share your thoughts. We're constantly striving for better and your feedback is appreciated.
      5.0
      Apr 11, 2023

      Values-Aligned Work in Tech

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      HealthSherpa is the first company I’ve worked for in over a decade to treat me like a person and compensate me well. The benefits package is very strong and I don’t have to worry about not being able to afford co-pays or having crazy high premiums. My manager is kind and cares about me and my growth. The work I do feels aligned to my values; I don’t feel like I had to sell my soul to work in tech. I have peace of mind at work even on stressful days.

      Cons

      I worry a bit about job security with mass tech layoffs. No one is immune.

      avatar
      HealthSherpa Response
      3y
      We appreciate you taking the time to leave us a review! We are happy to hear that you are enjoying working at HealthSherpa and the benefits we offer.
      Viewing 19 - 21 of 49 Reviews
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      ReviewsHealthSherpa reviews

      Glassdoor has 64 HealthSherpa reviews submitted anonymously by HealthSherpa employees. Read employee reviews and ratings on Glassdoor to decide if HealthSherpa is right for you.