HealthSherpa reviews

4.3

90% would recommend to a friend

(49 total reviews)

George Kalogeropoulos

89% approve of CEO

84% positive business outlook

HealthSherpa has an employee rating of 4.3 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HealthSherpa employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

49 reviews
5.0
Apr 10, 2023

Best place I've ever worked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked in a lot of places, HealthSherpa is hands down the best company I've ever worked for. I've worked here for over one year. Everyone is so respectful. I like everyone I work with. 100% fully remote and not ever going back to the office! Flexible schedule, the focus is on getting your work done and not how many hours you put into a day. They cover 100% of employee and family benefits, which is really nice. I like this benefit the most. They provide too much transparency at times but I guess it's better to know than not. They allow for employees to ask any questions without fear. I've never experienced that at other companies. They are currently going through some growing pains. This happens to start ups when they are making a transition from scrappy working 60+hours a week startup to more organized better balanced work/life startup. They've more than doubled in employee size in the last year and are still catching up to upgrading their systems, processes, and structure to match. No company is perfect and not everyone loves it here, this small handful of people sometimes makes it frustrating for the rest of us that love it here. I honestly think this is because they haven't worked at many start ups. They also don't leave, which means this place must be doing something right for them: pay, benefits, respectful co-workers, fully remote work, flexible schedules, etc.

Cons

Currently going through some growing pains to upgrade our structure, systems, and processes to match our size and the company we want to be. The complainers that just complain (don't leave) and do not bring any solutions forward. They almost ruin it for the rest of us.

avatar
HealthSherpa Response
3y
Thanks for taking the time to leave us a review! We're happy to hear you're enjoying the remote work environment and the benefits that we offer.
5.0
Apr 4, 2023

Great company

Recommend
CEO approval
Business Outlook

Pros

Great company and great resources and training

Cons

None at this time that I can share

avatar
HealthSherpa Response
3y
Thank you for taking the time to leave us a review! We're very happy to hear that you enjoy working at HealthSherpa!
4.0
Jan 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Great work community environment while working remotely Work equipment was provided for free Paid Training and certifications to be licensed Bonus pay one-time offer for snacks and internet cost Free staff t-shirt Staff group huddles were fun and a great way to connect and learn about the founder, CEO, and team staff members of Health Sherpa Great at providing and supporting you with resources and information to perform your job. My team supervisor encouraged me to meet alone for one on one support to vent or go over any challenges I was facing CRM tools were sufficient to navigate and easy to learn. We're flexible in adapting to my personal life schedule to fit my work schedule I loved that HealthSherpa encouraged discretion of handling to end any rude/nasty inbound or outbound calls if customers that were not polite to you

Cons

Poor timing in notifying when us about deadlines for licenses and certifications to be completed. A lot of pressure to have it done without much notice. Especially study for exams and test is not your strong suit to read a lot of information and take notes I found a lot of times there was a little micromanaging from the team superior and manager Expected to have cameras on and see you on at all times Break and lunch were very short Can be mentally exhausting answering calls as there are times you will work double shifts or have to stay an extra hour or two. Will be called to work weekends and holidays. Hard work will not keep you around during the seasonal hiring. I felt they had their favoritism picks. Customers that left great reviews for me wore never shared in the open but messaged privately. Supervisors would mention in the communication boards others' accomplishments in customer reviews.

Viewing 22 - 24 of 49 Reviews

Glassdoor has 64 HealthSherpa reviews submitted anonymously by HealthSherpa employees. Read employee reviews and ratings on Glassdoor to decide if HealthSherpa is right for you.