Does Healthfirst pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Healthfirst?

56% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthfirst 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (14) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

What are the pros of working at Healthfirst according to real employee reviews?

"The Benefits are good but pricey" ((in 95 reviews)); "Socially conscience & good pay" ((in 61 reviews)); "Work from home is great" ((in 59 reviews)); "Great agents and people." ((in 56 reviews)); "Salary is good and fair" ((in 34 reviews))

What are the cons of working at Healthfirst according to real employee reviews?

"1) micro management;" ((in 82 reviews)); "Heavy workload, micromanaging, If you have a bad manager there is no growth." ((in 42 reviews)); "Leadership is poor and doesn’t listen" ((in 36 reviews)); "The amount of cliques and favoritism and gossiping." ((in 27 reviews)); "Senior management unrealistic" ((in 8 reviews))

What are employees saying about Healthfirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst layoffs and their outlook for job security at Healthfirst in 2026.

What are the top reviewed Healthfirst locations?

New York , Lake Mary , Orlando , Bronx , Brooklyn , Bayonne , Albany , Charlotte , Philadelphia , Altamonte Springs , Tampa , Queens Village , Queens , Jersey City , Newark , Totowa , Hudson , Elmhurst , Little Neck , Rockville Centre , Staten Island , Florida , Pineville , Dallas , Fort Worth , Houston , Las Vegas , Mountlake Terrace , Portland , Easton

Healthfirst reviews

3.4

56% would recommend to a friend

(1,097 total reviews)

Pat Wang

68% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,097 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Jun 16, 2026

Professional and kind staff, but some face disrespect

Secretary

Recommend

CEO approval

Business Outlook

Pros

Most of the people were professional and kind.

Cons

Non medical staff sometimes treated as second class

4.0

Jun 12, 2026

Great culture, but slow AI implementation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture is great at this company.

Cons

AI implementation is pretty slow

1.0

Jun 10, 2026

Awful and unprofessional company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No pros to the company.

Cons

One of the most horrific work environments I have experienced. Leadership tolerated unprofessional and discriminatory behavior and comments, and HR and HR Shared Services were ineffective in addressing serious employee concerns. There was no accountability for problematic managers, and inappropriate behavior was often overlooked or excused based on tenure or organizational standing. Recruitment and workforce planning processes were corrupt and poorly managed, and employee feedback was frequently disregarded. The culture lacked transparency, consistency, and accountability. Significant cultural and leadership changes are needed.

Viewing 7 - 9 of 1,097 Reviews

Jobs at Healthfirst

CCO Service Agent - 100% Remote

Peer Support Specialist

Healthfirst

Healthfirst reviews

Company ratings over time

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Professional and kind staff, but some face disrespect

Great culture, but slow AI implementation

Awful and unprofessional company

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