Does Healthfirst pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Healthfirst?

56% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthfirst 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (14) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

What are the pros of working at Healthfirst according to real employee reviews?

"The Benefits are good but pricey" ((in 95 reviews)); "Socially conscience & good pay" ((in 61 reviews)); "Work from home is great" ((in 59 reviews)); "Great agents and people." ((in 56 reviews)); "Salary is good and fair" ((in 34 reviews))

What are the cons of working at Healthfirst according to real employee reviews?

"1) micro management;" ((in 82 reviews)); "Heavy workload, micromanaging, If you have a bad manager there is no growth." ((in 42 reviews)); "Leadership is poor and doesn’t listen" ((in 36 reviews)); "The amount of cliques and favoritism and gossiping." ((in 27 reviews)); "Senior management unrealistic" ((in 8 reviews))

What are employees saying about Healthfirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst layoffs and their outlook for job security at Healthfirst in 2026.

What are the top reviewed Healthfirst locations?

New York , Lake Mary , Orlando , Bronx , Brooklyn , Bayonne , Albany , Charlotte , Philadelphia , Altamonte Springs , Tampa , Queens Village , Queens , Jersey City , Newark , Totowa , Hudson , Elmhurst , Little Neck , Rockville Centre , Staten Island , Florida , Pineville , Dallas , Fort Worth , Houston , Las Vegas , Mountlake Terrace , Portland , Easton

Healthfirst reviews

3.4

56% would recommend to a friend

(1,097 total reviews)

Pat Wang

68% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,097 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Jul 23, 2013

Very engaging and transparent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Engaging staff that are excited by their environment and culture. Company sponsors a lot of health related and fun events. Constant open communication from the top. Good balance of autonomy and deiverables. There's a strong emphasis on employee referrals as to keep the organic pleasant work environment.

Cons

Salaries could be higher for some roles.

3.0

Jun 26, 2013

Growing company, but terrible management

Project specialist

Recommend

CEO approval

Business Outlook

Pros

- Growing business - good benefits

Cons

- communication barriers between management and operations - communication barriers between departments

2.0

Apr 16, 2013

Great employees horrible management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most of the employees are very hard working and are the reason why many come to work everyday. Good 401k matching, PTO and a small bonus for all of the employees, telecommuting opportunities. If they could have competent management it could be almost a 5 star company.

Cons

Management is a disaster. They are incompetent at best and extemely hostile if you address your concerns. It can be a toxic environment to work in. Staff is not recognized for all of the hard work and many hours they put in. Many are fearful of retribution from HR so many complaints are not reported. The structure is set up that you can either telecommute or advance. Many come to the organization for telecommuting but then later are told it is a "privledge" and can be removed at any time or directed to come into the office(nonperformance related). Also they are not told if you telecommute you can not advance up the corporate ladder. Which I suspect leads to the poor management, it's only people that want to come into the office that can be promoted.

Viewing 1072 - 1074 of 1,097 Reviews

Jobs at Healthfirst

Vendor Partner Specialist - Clinical Support Team - Spanish Fluency

Appeals & Grievances Clinical Specialist

Senior Reconciliation & Recovery Analyst

Healthfirst

Healthfirst reviews

Company ratings over time

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Reviews by job title

Very engaging and transparent

Growing company, but terrible management

Great employees horrible management

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