Does Healthfirst pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Healthfirst?

57% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthfirst 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (14) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

What are the pros of working at Healthfirst according to real employee reviews?

"The Benefits are good but pricey" ((in 100 reviews)); "Socially conscience & good pay" ((in 65 reviews)); "Great agents and people." ((in 57 reviews)); "Work from home is good with laptop" ((in 54 reviews)); "Good work life balance" ((in 42 reviews))

What are the cons of working at Healthfirst according to real employee reviews?

"1) micro management;" ((in 80 reviews)); "Heavy workload, micromanaging, If you have a bad manager there is no growth." ((in 42 reviews)); "Leadership is poor and doesn’t listen" ((in 36 reviews)); "The amount of cliques and favoritism and gossiping." ((in 31 reviews)); "Senior management unrealistic" ((in 8 reviews))

What are employees saying about Healthfirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst layoffs and their outlook for job security at Healthfirst in 2026.

What are the top reviewed Healthfirst locations?

New York , Lake Mary , Orlando , Bronx , Brooklyn , Bayonne , Albany , Charlotte , Philadelphia , Altamonte Springs , Tampa , Queens Village , Queens , Jersey City , Newark , Totowa , Hudson , Elmhurst , Little Neck , Rockville Centre , Staten Island , Florida , Pineville , Dallas , Fort Worth , Houston , Las Vegas , Mountlake Terrace , Portland , Easton

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Healthfirst

Healthfirst reviews

3.4

57% would recommend to a friend

(1,097 total reviews)

Pat Wang

69% approve of CEO

50% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.8

Senior management

Healthfirst has an employee rating of 3.4 out of 5 stars, based on 1,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthfirst employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Oct 4, 2024

Good pay and work life balance

Clinical quality manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits, PTO, and work life balance.

Cons

Systems and processes are very outdated and slow. Your success is highly dependent on your immediate team and direct manager. You will receive a lot of pushback from providers due to general healthcare regulation barriers they refuse to accept. Can feel discouraging due to this.

Healthfirst Response

Thank you for your feedback. The feedback we receive from our current and former employees helps us know when we are on the right track, and when there is opportunity for improvement. We wish you all the best in your career.

5.0

Sep 27, 2024

I really enjoy the account

Service coordinator

Recommend

CEO approval

Business Outlook

Pros

I learned a lot regarding health and how insurance works

Cons

Sometimes is tired because all the members we work with

Healthfirst Response

Thanks for taking the time to leave such a glowing review! We are delighted that your experience at Healthfirst has been so positive.

4.0

Sep 19, 2024

Customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Working with the customers and the employees of the company

Cons

No cons at this time

Healthfirst Response

Thank you for your feedback. We are glad you are so happy with your role and the company. Since your experience has been so positive, we encourage you to refer your friends and talented network for career opportunities at Healthfirst. You can find a current list of open jobs at careers.healthfirst.org

Viewing 115 - 117 of 1,097 Reviews

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