HelloFresh reviews

3.3

54% would recommend to a friend

(398 total reviews)
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Dominik S. Richter

54% approve of CEO

35% positive business outlook

Reviews by job title

398 reviews

Reviews about "Culture"

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5.0
Jul 15, 2026

Dynamic workplace with room to improve

Recommend
CEO approval
Business Outlook

Pros

I’ve enjoyed working with a talented and supportive team in an international environment where I’ve had the opportunity to lead impactful global initiatives. The fast-paced nature of the business has allowed me to learn a lot, take ownership, and develop professionally. If you’re proactive and enjoy solving problems, there are plenty of opportunities to make a real impact.

Cons

On the downside, the workload can be very demanding, and priorities often change quickly, making it challenging to balance long-term planning with day-to-day execution. Career progression can feel wayyyyyy slower than expected, and clearer communication around promotions, organizational changes, and leadership decisions would improve the employee experience. At times, resources don’t keep pace with expectations, which can lead to increased pressure on teams.

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product discounts and nice corporate offices.

Cons

Very poorly run company. The distribution center operations is a very toxic boys club, rife with blame culture and senior leadership throwing junior leaders under the bus. Good ideas from the "wrong" people aren't listened to, and bad ideas from the "in crowd" are pushed through – and quickly fail. Building and executing effective training is always seen as a road block, and then used as a scapegoat. Hard to see how things will improve in the current state.

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HelloFresh Response
5d
Hello, we’re sorry to hear that your experience didn’t reflect the inclusive and supportive environment we strive to provide at HelloFresh. We take feedback like this seriously and want to address any concerns. Please reach out to us at hf-feedback@hellofresh.com so we can better understand and learn from your experience. Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

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HelloFresh Response
1mo
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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