HelloFresh reviews

3.3

53% would recommend to a friend

(3,171 total reviews)
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Dominik S. Richter

54% approve of CEO

35% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jul 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary, snacks, it's always cold at work

Cons

While the company will offer you the largest salary package in your field with the german-like benefits, they'll abuse you just as bad (or worse) as everyone they say they are not. My first day (and then several more trainings after) all they reviewed with us are that unions are bad, toxic, and actually horrible for the employees. Theyre lawyers really want you to know that. They fired the site director for being toxic. The food quality manager quit on the spot. As they hired me on, they hired the entire safety team as well (everyone quit) and replaced them with what they could find. That was fine until they fired my direct support and then fired me as soon as a found someone amazing to finally support me. During my time there, they preached work life balance. I was there from 6am to 4pm most days and then taking meetings at home until 7pm. Late night and weekend calls as managers cannot file an incident report or refuse to do so. You hold trainings, they do not attend. I remember asking my manager for support and they told me it was not their job. As for OSHA and the EPA, that doesn't exist to them. They want you to hold standard but they do not exist. They want people to be safe and trained well, that does not exist. As for the product itself, it's fine until it's in the moldy wet trucks. Don't do it. Oh and no offices, all bullpen except for HR and the director.

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HelloFresh Response
1y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, CT & Your HelloFresh HR Team
2.0
Jul 26, 2018

Cut-throat environment with lots of arbitrary red tape

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very smart/intelligent co-workers Free lunches Ability to work with various teams internationally Solid after work events Had access to the best tools

Cons

Too many approvals needed to get simple things done - slowed down workflow to a standstill Disorganized communication between and within teams Lack of team building. Very go go go without actually assessing and working to improve the chemistry of the team Training is not as encouraged as it should be Not enough mobility Average pay Work/life balance practically not existent Senior mgmt shrouded in secrecy

2.0
Apr 28, 2018
Recommend
CEO approval
Business Outlook

Pros

- The product and overall concept is awesome. It's something that can fit into a lot of different demographics and if you know how to explain how it would work for a lot of different households you'll find a little bit more success. - Employees get a great discount on the meal kits. However, brand ambassadors only get the discount once they sell 10 sales in one week. So it's something you definitely have to earn. - You get close to the people you work with. - You get to know the city you're living in. This is kind of a weird pro but I actually saw this as beneficial.

Cons

- They give you no money for gas. This started to become a problem when I was driving over an hour to get to an event. Or I was having to go to the team meetings in the morning/afternoon which was farther away from where my event was. I was spending 4x my usual amount of money on gas per week. - The marketing efforts are basically canabalizing the sales efforts. To get your sales you incentivized people to sign up with you using your promo code.... SO MANY people I talked to had a promo code that they got through their email, mail, or even promo you can get directly from the company website and some of them were better than my promo! It became ridiculous and evident that the company really didn't care about the success of the ambassadors. - The events. Sometimes the events really don't make sense OR we go to the same events a couple times a week and completely oversaturate our presence there. I've had issues with going to events and not being able to sell to anyone cause everyone had already been sold to or they decided the product wasn't for them! - The compensation wasn't something I could feel I could live off of and was completely lied to in the interview on the average sales made by an ambassador. I was told most people sell between 10-15 per week. I quickly learned that's not true and the average sales for our office was around 8. The compensation wasn't something I could live off of. - They expect a lot of turnover. When I quit it didn't even phase my boss. People come and go in this job on a weekly basis. It's rare that you will go an entire week without something quitting. - The hours are unpredictable and they definitely take advantage of your time. This is suppose to be a full time 40 hr job but it's rare that you actually get to 40 hours. However, you are working anywhere between 6-7 days a week. Some people I worked with didn't see days off. - I originally took the job because my manager told me in the interview that there is so much room for growth within the company. Uh, that's so false. You can get promoted from ambassadors to trainer within the office however, you are expected to work more AND YOU DON'T GET A PAY INCREASE OF ANY KIND! So what's the point?

Viewing 31 - 33 of 3,171 Reviews

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