HelloFresh reviews

3.3

53% would recommend to a friend

(3,172 total reviews)
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Dominik S. Richter

54% approve of CEO

35% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Aug 10, 2023

Don’t work here!!

Recommend
CEO approval
Business Outlook

Pros

I think the only positive thing I gained from working here is some great coworkers who also no longer work there. We all share our trama from working for such a horrible company.

Cons

What can I say about working here. It was the worse experience of my life. I would leave from work everyday crying because of how bad it was. They overworked you and made you feel bad if you needed some time to off. I would leave from work to do more work from home because they did not want to hire more people. At one point I let my manager know that the amount of work I had to complete was physically impossible because I had to onboard new employees, complete payroll by 12pm and handle the office all alone and they just ignored me. Not only was upper management useless but if you weren’t sleeping with one of them you were treated like horribly. I was not going to let my morals down to get ahead. Also, I was shamed for taking any days off they did not want me to use my PTO and when I asked to take some time off because I was going to lose days they told me that I wasn’t going to lose days I just wasn’t going to accumulate anymore PTO. I was thinking that these people must think I’m dumb. Also, they are very racist there. If you are Spanish they treat you like crap and I can say that from seeing it everyday. I can continue with the cons but I will leave it there.

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HelloFresh Response
2y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team
1.0
May 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits - but it comes with a price tag aka YOUR TIME at ALL HOURS and on Weekend.

Cons

The company has nothing but unqualified individuals in leadership roles who thrive off their "power." The company culture state egoless environments but you will find nothing but strong egos from a lot of rebound hires. The company seriously is failing because of the lack of leadership with true abilities and is more of a high school popularity contest. Senior leaders and the Executive Leadership Team often have little to no experience for the verticals they are responsible for making your job as an expert in the field a nightmare. The company hasn't come to terms that they grew during the pandemic and the need to change in order to keep customers. Sales are dropping, boxes are containing expired ingredients, arriving late and they keep pushing sales promotions to new customers. How about taking into consideration current customer base and treating your production workers with a little more respect. This company has a great consumer brand but is so similar to Amazon on how they treat their employees. If you speak up about issues, you are labeled a problem and you will be terminated. Simply stay away

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HelloFresh Response
4y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, MD & Your HelloFresh HR Team
1.0
Jan 7, 2022

Ruthlessly prioritize your mental health and avoid this place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You'll meet some genuinely nice and smart people. The discount on boxes, and occasional box of free food was nice. I learned a lot about how much psychic torture I am willing to tolerate.

Cons

Save yourself and your soul the trouble of working here and just don't. There are basically three types of people who work here: abusers, abused and passive enablers. You don't need this place. Hold out for something better. It isn't the bright, shiny object it appears to be. The lime is rotten and moldy.

Viewing 40 - 42 of 3,172 Reviews

Glassdoor has 3,998 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.