Is HelloFresh a good company to work for?

HelloFresh has an overall rating of 3.3 out of 5, based on over 3,999 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 53% of employees would recommend working at HelloFresh to a friend and 35% have a positive outlook for the business. The best reviews about HelloFresh have been left by employees working as Sales Manager , Intern and Associate Director .

Does HelloFresh pay their employees well?

According to anonymously submitted Glassdoor reviews, HelloFresh employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at HelloFresh. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HelloFresh?

53% of HelloFresh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HelloFresh 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HelloFresh?

Brand Ambassador (123) , Production Associate (94) , Customer Service Representative (52) , Software Engineer (52) , Manager (50) , Senior Software Engineer (49) , Warehouse Associate (49) , Warehouse Worker (48) , Production (46) , Sales Representative (44) , Project Manager (38) , Sales Associate (35) , Marketing (33) , Warehouse Operative (33) , Intern (32)

What are the pros of working at HelloFresh according to real employee reviews?

"this is great for people who like the autonomy (like me!) but may not be great for those who want clear direction" ((in 243 reviews)); "Good pay and fun" ((in 204 reviews)); "Good benefits that the company promises and delivers." ((in 178 reviews)); "HelloFresh as a company has great core values and culture for all its employee." ((in 174 reviews)); "Great Team and very supportive" ((in 124 reviews))

What are the cons of working at HelloFresh according to real employee reviews?

"A significant portion of senior leadership was promoted during periods of rapid growth and lacks external experience." ((in 92 reviews)); "Low salaries and difficult to get a raise/being promoted" ((in 81 reviews)); "Can be long hours and tough" ((in 75 reviews)); "It’s bad manager and people" ((in 69 reviews)); "Stressful, bad communication, silos, incoherent strategy" ((in 37 reviews))

What are employees saying about HelloFresh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HelloFresh layoffs and their outlook for job security at HelloFresh in 2026.

What are the top reviewed HelloFresh locations?

New York , Newark , Newnan , Phoenix , Irving , Grand Prairie , Dallas , Aurora , Denver , Atlanta , Richmond , Chicago , Goodyear , Boulder , Pittsburgh , Austin , Swedesboro , Aurora , Linden , Houston , Totowa , Lake Zurich , Seattle , Portland , Los Angeles , Columbus , Arlington , Fort Worth , Nashville , Burr Ridge

HelloFresh reviews

3.3

53% would recommend to a friend

(3,173 total reviews)

Dominik S. Richter

54% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews

1.0

Dec 4, 2025

A Leadership Structure Built on Favoritism and Detachment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some employees maintain professionalism despite the environment.

Cons

The organization operates on a closed-loop system of favoritism that begins at the highest level. Advancement appears concentrated among individuals with long-standing "personal ties" to executives, creating a clear hierarchy of insiders vs. everyone else. For years, employees have openly noted that individuals with close personal "relationships" to the CEO advanced rapidly into senior roles. Whether leadership disputes this or not, it has become a defining perception within the company and it shapes how employees interpret every promotion decision.

HelloFresh Response

6mo

Thank you for sharing your feedback. At HelloFresh, we strive to maintain a fair and inclusive workplace where opportunities are based on merit. We take concerns about favoritism or nepotism seriously. If you'd like to provide more specific examples, please don't hesitate to reach out to us at hf-feedback@hellofresh.com so we can address your concerns directly. Thank you & best regards, DS & Your HelloFresh HR Team

1.0

Dec 4, 2025

Mid

Automation technician

Recommend

CEO approval

Business Outlook

Pros

Easy get in, easy repetitive work

Cons

no room for growth, no promotion until you ask them

HelloFresh Response

6mo

Hi there, thank you for bringing your experience to our attention. We genuinely value open communication and are dedicated to fostering a workplace environment where everyone feels supported. To help us address this matter, we encourage you to share more details at hf-feedback@hellofresh.com. Your feedback is a vital part of creating positive change, and we want to ensure we take the necessary steps to improve. Thank you & best regards, DS & Your HelloFresh HR Team

5.0

Dec 4, 2025