Is HelloFresh a good company to work for?

HelloFresh has an overall rating of 3.3 out of 5, based on over 3,999 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 54% of employees would recommend working at HelloFresh to a friend and 35% have a positive outlook for the business. The best reviews about HelloFresh have been left by employees working as Sales Manager , Intern and Associate Director .

Does HelloFresh pay their employees well?

According to anonymously submitted Glassdoor reviews, HelloFresh employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at HelloFresh. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at HelloFresh?

54% of HelloFresh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HelloFresh 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HelloFresh?

Brand Ambassador (123) , Production Associate (94) , Customer Service Representative (52) , Software Engineer (52) , Manager (50) , Senior Software Engineer (49) , Warehouse Associate (49) , Warehouse Worker (48) , Production (46) , Sales Representative (44) , Project Manager (38) , Sales Associate (35) , Marketing (33) , Warehouse Operative (33) , Intern (32)

What are the pros of working at HelloFresh according to real employee reviews?

"this is great for people who like the autonomy (like me!) but may not be great for those who want clear direction" ((in 243 reviews)); "Good pay and honest" ((in 192 reviews)); "great benefits and I took advantage of all of the discounts across their array of companies." ((in 182 reviews)); "HelloFresh as a company has great core values and culture for all its employee." ((in 173 reviews)); "Great Team and very supportive" ((in 116 reviews))

What are the cons of working at HelloFresh according to real employee reviews?

"A significant portion of senior leadership was promoted during periods of rapid growth and lacks external experience." ((in 91 reviews)); "Low salaries and difficult to get a raise/being promoted" ((in 82 reviews)); "Can be long hours and tough" ((in 77 reviews)); "It’s bad manager and people" ((in 68 reviews)); "Stressful, bad communication, silos, incoherent strategy" ((in 34 reviews))

What are employees saying about HelloFresh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HelloFresh layoffs and their outlook for job security at HelloFresh in 2026.

What are the top reviewed HelloFresh locations?

New York , Newark , Newnan , Phoenix , Irving , Grand Prairie , Dallas , Aurora , Denver , Atlanta , Richmond , Chicago , Goodyear , Boulder , Pittsburgh , Austin , Swedesboro , Aurora , Linden , Houston , Totowa , Lake Zurich , Seattle , Portland , Los Angeles , Columbus , Arlington , Fort Worth , Nashville , Burr Ridge

HelloFresh reviews

3.3

54% would recommend to a friend

(3,173 total reviews)

Dominik S. Richter

54% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,173 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Nov 14, 2025

Cold 🥶

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Weekly pay Over time opportunities

Cons

It’s cold man, freezer cold

HelloFresh Response

7mo

Hi, we appreciate you bringing this to our attention. At HelloFresh, the safety and well-being of our employees is a core value, and we take concerns like this very seriously. If you have more details to share, please contact us at hf-feedback@hellofresh.com so we can investigate further and take appropriate action. Thank you & best regards, DS & Your HelloFresh HR Team

3.0

Nov 14, 2025

Freezing temprature

Stock controller

Recommend

CEO approval

Business Outlook

Pros

I guess nothing, Accpet a bi name on your resume.

Cons

Very cold temprature. I belive payment is not justified for the temprature. harsh and crtical polieis in attendance and sickness policies. Not following proper DNA's

HelloFresh Response

7mo

Hi, thank you for sharing your concerns. We’re truly sorry to hear about your experience. Employee safety is a top priority at HelloFresh, and we are committed to addressing any safety issues promptly and thoroughly. While we expect this incident has been reviewed internally, we encourage you to reach out to us at hf-feedback@hellofresh.com with any additional details so we can take further steps to resolve the matter. Your feedback is important in helping us improve. Thank you & best regards, DS & Your HelloFresh HR Team

3.0

Nov 13, 2025

Looking for more coherence

Customer support

Recommend

CEO approval

Business Outlook

Pros

Work as a customer support agent is pretty straightforward, albeit repetitive. Depending on the clientèle, interactions can range from quite pleasant to frustrating. That is the nature of the job of a CS agent. The range of solutions we're allowed to provide is relatively limited, but sufficient in most cases. In contrast to other industries where processes are more strict, I'd say we can be relatively flexible.

Cons

In the context of a customer support role, the software we must use can often be frustrating to use, both for high performers and newly joined employees. The company seems to focus on pretty visuals instead of fast and efficient tools. A slow-loading dashboard or screen can really have a negative impact on KPIs, and something out of our control. Speaking of KPIs, they've been recently increased but there hasn't been much in term of empowerment and process optimization to allow us to achieve these loftier goals. Changes and updates to processes sometimes don't seem to be well thought out. Departments could be better in tune with each other, for example production vs marketing vs procurement vs support.

HelloFresh Response

7mo

Hi there, thank you for bringing your experience to our attention. We genuinely value open communication and are dedicated to fostering a workplace environment where everyone feels supported. To help us address this matter, we encourage you to share more details at hf-feedback@hellofresh.com. Your feedback is a vital part of creating positive change, and we want to ensure we take the necessary steps to improve. Thank you & best regards, DS & Your HelloFresh HR Team

Viewing 133 - 135 of 3,173 Reviews

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HelloFresh

HelloFresh reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Cold 🥶

Freezing temprature

Looking for more coherence

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Jobs at HelloFresh