HelloFresh reviews

3.3

54% would recommend to a friend

(3,176 total reviews)
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Dominik S. Richter

54% approve of CEO

35% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Apr 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Coworkers Discount on personal meal kits

Cons

Everything else: Management was deplorable Constantly battling better discounts available and widely promoted online and on tv Schedules - no work life balance and bad events No respect Favoritism Commission/bonus structure Ineffective sales meetings and training

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HelloFresh Response
7y
Thank you for taking the time to share this response. We’re pleased that you were able to take advantage of the generous discount that we offer to our employees on our HelloFresh and Green Chef products and that you enjoyed working with your teammates. We strive to provide competitive compensation and commission structures to our team members. We keep track of market trends to ensure that our team members are compensated equitably, and aim to schedule our Brand Ambassadors for high impact events where the potential for sales could increase chances of earning commission and other compensation such as bonuses. While we try to release schedules with as much notice as possible, due to the nature of scheduling events, there can be last-minute changes to add more hours to each employee’s schedule. Our sales managers to strive to share the available shifts evenly throughout the sales teams, depending on one’s availability and preferences. Our Brand Ambassadors are the face and voice of HelloFresh in our communities, and we try to make sure that the training we provide is relevant and representative of our culture and the way we want to interact with our customers. While it sounds like your experience as a member of the FreshFam had some areas for improvement, we appreciate you sharing this feedback and we have passed it on to our Sales Leadership team.
1.0
Mar 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Zero pros for this shameful employer

Cons

Hello Fresh Thank you for leaving a lasting unfavorable impression I’m going to be your best PR Or should I say your worst I’m going to pull your mask off and tell people the truth about your practices and treatment of employees. Wake up ! If you have employees leaving weekly In Numbers Who have not even been in your employ a month Something is wrong and it lies with you and your management style and your practices You are like a devil in disguise Lying or misrepresenting the job I feel dirty after dealing with you Shame on you Hello Fresh

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HelloFresh Response
7y
Thank you for taking the time to write this review, we appreciate you sharing this feedback. While it sounds like there were some areas for improvement during your tenure on the sales team, we appreciate you sharing this feedback with us, and we have passed it directly along to the sales leadership team here at HelloFresh.
1.0
Feb 12, 2019
Recommend
CEO approval
Business Outlook

Pros

The fellow brand ambassadors I worked with were fantastic

Cons

7 day workweeks, 10 hour shifts. No one can sell on this schedule. This company has blown out almost 500 people this year alone.

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HelloFresh Response
7y
We care about the experience of our team members while they are part of the FreshFam, so thank you for taking the time to share this feedback with us. Our Brand Ambassadors are the face and voice of HelloFresh in our community in Santa Ana, so it is terrific to see that you enjoyed working with other members of the sales team at your location. We always strive to hire team members who represent the high standards of HelloFresh including a having a positive attitude, and being customer-focused. We try to ensure all Brand Ambassadors are scheduled for 40 hours of work per week, however unfortunately there are times where this is not possible based on the availability and variety of events, which can include festivals that operate on weekends. Thank you again for writing this feedback and for being part of the FreshFam.
Viewing 163 - 165 of 3,176 Reviews

Glassdoor has 4,003 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.