HelloFresh reviews

Thank you for taking the time to write this review and sharing your feedback with us. It’s excellent to see that you’re enjoying the fun environment at HelloFresh and working with your teammates on the sales team. Our Brand Ambassadors are the face and voice of HelloFresh to our customers and we care a lot about your experience as part of the FreshFam. While we try to release schedules with as much notice as possible, due to the nature of scheduling events, there can be last minute changes to add more hours to each employee’s schedule. Our sales managers to strive to share the available shifts evenly throughout the sales teams, dependent on one’s availability and preferences. We try out new events and locations all the time to see if they would be a good fit for sales, however, not all locations are a match and we use this data to make scheduling choices in the future. We try at as best we can to ensure all Brand Ambassadors are scheduled 40 hours of work per week, unfortunately there are times where this is not possible based on the availability of events. Thank you again for this feedback. We always appreciate hearing from members of the FreshFam while we strive to make HelloFresh the best place it can be for our team.

Thank you for taking the time to provide us with this feedback on your experience at HelloFresh. We take feedback and the experience of our employees seriously and it is important to us that all team members have a positive experience while part of the FreshFam. We have recently developed a Manager Learning Journey for our managers to develop their skills. There are nearly 50 managers across our company participating in the cohorts, and the development of the curriculum, which includes trainings on hiring, coaching and managing difficult conversations, was a direct response to feedback just like yours. We are also improving the quality of training available to Brand Ambassadors with the use of our learning management system and video and in-person training. We also have a growing tech team that is developing ways to make the user experience even better for our customers, including when they sign up for our product with Brand Ambassadors. Thanks again for sharing your feedback.