Help at Home reviews

3.4

61% would recommend to a friend

(693 total reviews)
avatar

Chris Hocevar

61% approve of CEO

46% positive business outlook

Help at Home has an employee rating of 3.4 out of 5 stars, based on 693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Help at Home employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

693 reviews
2.0
Jan 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Great team, very helpful Middle Management was good Normal business hours

Cons

Was not informed by management that a coworker tested positive for Covid and had worked in office all week without a mask Promised a caseload of 70, never went below 95 No standard of procedure, things change DAILY and you're expected to remember all changes and get in trouble when you don't On call is a full week, you come in exhausted and expected to work a full 8 hour day after getting calls at all hours of the night. You are compensated for on call though. Tons of cases that are a liability, but its brushed under the rug because of money Unrealistic expectations about what you can get done in a 40 hour week No overtime unless RARELY granted by upper management, but you are disciplined if you dont get everything done Focus is on tiny issues but ignore the big ones Allow clients and caregivers to verbally abuse office staff Take back cases that were terminated by the company because of money

1.0
Jun 1, 2021

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

Make a difference in the lives of those in your community Learning opportunity Work is M-F no weekends

Cons

Company drastically under pays their employees for the amount of responsibility and work load placed on them Over the past few years the Company has deviated from its Mission Statement of putting clients first & having its top priority be client care to only being concerned about how to make the most money they can Lack of incentives for employees no employee appreciation HR does not take action when a concern of harassment or bullying is brought forward, was told "due to you being white and those that are bullying you not being white we cannot do anything because of todays cultural"

avatar
Help at Home Response
4y
We would like to connect you with the right contact so we can address your concerns. Can you please send your information to this email: askhr@helpathome.com.
2.0
Feb 26, 2021

Skip

Recommend
CEO approval
Business Outlook

Pros

There is room for upward mobility.

Cons

* Issues with technology daily *Issues with getting paid on time due to technical issues * Lack of leaders with interpersonal skills * Too many individuals with made-up positions and have no idea what they are doing. * Just to name a few issues.

avatar
Help at Home Response
4y
Thank you for your review, we did experience some unexpected and unforeseen issues that impacted payroll back in the fall. We felt horrible about the situation and worked to resolve it as quickly as possible to ensure that all our valuable team members were paid as quickly as possible. If you have an issue related to this that was not resolved, please contact your manager directly at your earliest convenience. If you have any additional feedback please email us at info@helpathome.com.
Viewing 34 - 36 of 693 Reviews

Glassdoor has 714 Help at Home reviews submitted anonymously by Help at Home employees. Read employee reviews and ratings on Glassdoor to decide if Help at Home is right for you.