Hertz reviews

3.7

66% would recommend to a friend

(8,190 total reviews)
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Gil West

75% approve of CEO

57% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Apr 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Looks good on my resume! A few nice co-workers Somewhat nice facility

Cons

Rude and demeaning managers who barely have a grasp on the English language. Employees get blamed when "management" drops the ball. Absolutely no communication within the departments except when it comes to pointless daily meetings that take away from employee productivity. The pay is extremely low with very little work life balance. The food is less than stellar with no microwaves on site and the nearest fast food joints are almost twenty minutes away making it hard to save money on food. The HR department is one of the WORST I've seen! They turned a blind eye to employee complaints that would have cause them problems with the EEOC. The IT department consists of three people and they take a month to resolve your issues. The dress code walks a fine line of looking like an episode of Jersey Shore.

1.0
Apr 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Driving cars that's pretty much it!

Cons

Everything, Upper Management has no clue what they are doing. I worked 80 hours in a week with NO LUNCH BREAKS. Very unclear sales expectations HR has no clue what is required by your sales when asked for 3 months straight and can not give a proper explanation even when they sit you down to terminate your employment they still can't explain properly. STAY AWAY!!!! Worst company ever. The cars are terrible, the company encourages ripping off the customer. Insurance companies tell customers not to take coverage's which in turn gets you fired because you can not make these so called sales that no one can explain to you that is required. Very Illegal company with very cloudy expectations.

3.0
Apr 22, 2013

Must Love Cars

Recommend
CEO approval
Business Outlook

Pros

You are paid weekly. Also, you learn a bit on how to run business (if you are at a local edition). You get to drive brand new cars. Very easy job if you don't mind selling which is only as complicated as you make it. If you can drive and fake a smile to crazy customers, then your in. Cleaning cars is all that bad, you get used to it and it becomes a zen-like experience. Wax on,Wax off.

Cons

Ok..They say $40,000 compensation in the phone interview and quickly cut that down by 65% when you are given the offer. That was my first red flag.Customers! You can't hide from them-they are in your face front and center. For example, they will say that they want a discount;they will complain that the car that you have just personally cleaned smells stinky;they fight you and cuss you; they will just be what customers are-annoying. Also, there are not enough hours in the day to get all the things that you need to get completed by close..you will stay later, you will have to arrive early and do extra things to make the business run-like cleaning cars. It can be overwhelming, especially in NYC where the customer line is out the door. You must be careful with those brand new cars as well!!

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Glassdoor has 8,846 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.