Hertz reviews

The greatest downside, particularly as a college graduate, is that the work of a Management Trainee is not what you dreamed about during Accounting 101. The average branch functions with only a MT, an Assistant Branch Manager and a Branch Manager. These three employees perform all the work. We rent cars, clean cars and deliver cars. MTs do more of the grunt work than the BM or ABM, but I see it as paying my dues.

All Hertz jobs focuses on selling and marketing of optional services: loss damage waivers, gas, upgrades, lower class cars, etc. It seems like that in order to be successful within Hertz, you must sell these thing consistently. And you are trained to 'sell' anything, even to downright lie to customers if they don't get what they wanted or reserved. Hours are always long, from before 7 am to after store closing at 6 pm, but do get paid overtime. Customers are expectant of high praise and customer service from the world's largest rental car company and it pains some that we could not deliver sometimes.