Hertz reviews

3.7

68% would recommend to a friend

(8,174 total reviews)
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Gil West

78% approve of CEO

59% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Feb 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Prior to new management it was a place where hard work was recognized and rewarded and the opportunities for advancement were available and given fairly. Management listened to and cared about customers and the experience they had and treated employees in a manner that positively impacted that experience.

Cons

Very large lack of direction and focus with changing priorities and direction on a monthly and sometimes weekly basis; making it difficult to know what direction to move in at any given time.

2.0
Feb 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Sales Experience is gained as long as you are a self starter as upper management is not that involved and support is rarely given. Employees get a company car at branch manager level position or higher. It is a decent stepping stone as it is a large well known company and you get some sales knowledge. The very best thing available is the possible contacts and references that you get from the people you meet that could help you get to the next level for your career. As you see many business people face to face and get to interact with them.

Cons

The flow of information throughout the company is horrible and the employees on the front line are not treated as importantly as they should be in the fact that they make the company go. Employees are forgotten and asked to do everything at the lower level. In fact had upper management request that we go repo a car after it was not returned. Asked them to explain seeing how trying to go get a car in a bad part of town and putting the employees at risk seemed a little out of the job description. In short, was told to just get it done.

2.0
Feb 16, 2009
Recommend
CEO approval
Business Outlook

Pros

The #1 car rental company in the U.S. Good cars, although the quality is going down due to longer time in the fleet. The facilities are generally very good. Uniforms are very professional in appearance. There is a genuine loyalty of customers to employees that try to do the best for customers.

Cons

Corporate executives are running the company into the ground. The last couple of years have been a disaster. Everything is a big secret about what the company plans to do about downsizing. Everyone is in a state of fear that the ax will soon fall and more job cuts will be made. When the decision comes, it is just "don't let the door hit you in the rear" as you leave.

Viewing 8140 - 8142 of 8,174 Reviews

Glassdoor has 8,828 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.