Hertz reviews

3.7

67% would recommend to a friend

(8,179 total reviews)
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Gil West

77% approve of CEO

58% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Nov 15, 2015

Hurts

Recommend
CEO approval
Business Outlook

Pros

If you make it to a manager you get a company car. Awesome perk especially if you travel a lot. Pretty cool going on vacation and not having to pay for a rental car (only for managers). That alone keeps a lot of people from quitting. It's extremely hard walking away from car privileges.

Cons

Extremely long hours. Once someone becomes Sr. Branch Manager or above the phone and work lap top takes away from your work life balance. Not a perk at all. Under paid for the amount of work you're expected to do. In order to be successful you must learn to wear different hats and be able to do the job of many. Which is fine but the compensation doesn't equate to the work load put on. There are awesome people who work at Hertz. Very smart and talented individuals working in branches and airports (which is why many companies like when they get someone with extensive rental car background). But when you get people who genuinely care about their work and work ethic to continuously get worked to the bone and beat up by middle and upper management, are the same employees who are customer facing and hate their job. (And becoming wasted talent ). With that being said, not everyone working is talented. Staffing levels get so bad anyone with a working heart beat often gets hired so doors stay open at branches. This puts a strain on employees who have to pick up the slack for employees hired not qualified to work in sales or customer service. I used to think all large companies worked the same. Tight pockets. No work life balance, and constant verbal degradation from management. This was until you speak with others working for other large companies or you join another company that's financially successful by doing the exact opposite. But it was nice driving those new cars though!

2.0
Sep 19, 2015
Recommend
CEO approval
Business Outlook

Pros

The people that work for Hertz are often very helpful and friendly in the "we're in the same boat" kind of way. Also, on the rare days when nothing goes wrong, the work day isn't so bad.

Cons

Where to begin. Running out of cars, upset customers, having to clean cars in the sun/rain while wearing a shirt and tie, because Hertz is too cheap to hire a car washer so they make you do it, being left alone to run the location by yourself when you're only a trainee, being made to work open to close 65 hours a week 6 days a week because there is no one else there. Being treated as "a number on a spreadsheet", because management doesn't care that you're being overworked on hours and doing a manager's job for non-managers pay. All your bosses care about is sales, not that you're single handedly running the location and running yourself into the ground, going above and beyond and killing yourself for the company, only to get questioned as to why you aren't upgrading enough, even though you have zero cars on the lot.

Viewing 136 - 138 of 8,179 Reviews

Glassdoor has 8,835 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.